Relationship Management/ Marketing / Business Development/ Customer Service / Operations Profile Synopsis Over all 15 years of experience in Client Relationship Management, Customer Relations, Operations, Business Development and Sales. Presently associated with HDFC Bank. Ltd for 2.5 years as a Preferred Relationship Manager. Previously associated with Reliance Nippon Life Insurance Co. Ltd for 5 years as a Sr. BusinessDevelopment Manager. Proven ability to interview, appoint and train consultants on sales methods ensuring that sales target is achieved. Expertise in managing the documentation and handling current, saving & salary account opening resolving to clients queries efficiently. Proven track record in efficiently handling a team of advisors guiding and motivating them to exceed business targets by arranging trainings and competitions. Strong analytical and problem solving skills with excellent time management, people management, interpersonal and self learning skills. Possesses excellent written and verbal communication skills with proven ability to identify, articulate and provide quick solution to work related issues. Domain Skills Sales Team Building Development and Operations Relationship Management Customer Relations Supervision Resource Management Business Support Co-ordination & Reporting Notable Achievements Promoted to Preferred Relationship Manager Form Personal Banker.
Financial Year 2022-23 ROMG Topper Branch Manager