Aniket Sonmale
Mumbai
Summary
Operations Executive with extensive experience at SURAKSHA RAKSHAK SAHKARI PATPEDHI & UNION, driving efficiency in transaction processing and service request management. Expertise in implementing corrective actions and utilizing internet applications to optimize workflows. Strong time management skills contribute to seamless operations and high levels of client satisfaction.
Overview
1
1
year of professional experience
Work History
Operations Executive
SURAKSHA RAKSHAK SAHKARI PATPEDHI & UNION
Mumbai
03.2025 - Current
- Managed daily operations within cooperative security services environment.
- Implemented standard operating procedures to enhance operational efficiency.
- Processed customer transactions efficiently using software.
- Assisted clients with account inquiries and service requests.
- Maintained accurate records of daily operations.
Bank Assistant
Mumbai District Central Co Op Bank
Mumbai
09.2024 - 03.2025
- Engaged in delivering financial products and services to clients.
- Responsible for strengthening relationships with existing customers by offering structured, bundled financial products and services within the defined timeline.
- Resolving all complaints received (self, branch, or other units) within the stipulated turnaround times (TATs).
- Responsible for establishing workflow processes for banking operations, and implementing necessary measures to ensure smooth operations.
- Ensuring proper certification of documentation required for opening and maintaining customer accounts.
- Monitoring daily operations to ensure a seamless workflow and supervising the execution of daily tasks.
- Assisted clients with account inquiries and service requests.
- Processed customer transactions efficiently using banking software.
Education
B Com -
Mulund College of Commerce
04-2024
HSC -
Mulund College of Commerce
03-2021
SSC -
Saraswati Vidyalay
01.2019
Skills
- Operations management
- Transaction processing
- Service request handling
- Corrective action implementation
- Internet applications proficiency
- Basic Excel
- Time management
Languages
English, Marathi, Hindi
Timeline
Operations Executive
SURAKSHA RAKSHAK SAHKARI PATPEDHI & UNION
03.2025 - Current
Bank Assistant
Mumbai District Central Co Op Bank
09.2024 - 03.2025
B Com -
Mulund College of Commerce
HSC -
Mulund College of Commerce
SSC -
Saraswati Vidyalay
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