Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager
HDFC Bank
Barjora West Bengal
06.2022 - 08.2024
Monitored daily operations and ensured compliance with company policies and regulations.
Coordinated with other departments to ensure smooth functioning of activities.
Provided guidance and support to team members to help them achieve goals.
Resolved conflicts between staff members in a timely manner.
Developed strategies for improving customer service standards within the organization.
Maintained records of all operational activities for future reference.
Market Research Intern
Tescom
Kolkata
07.2021 - 09.2021
Researched target audiences through various sources such as social media platforms, publications.
Assisted in developing new strategies based on gathered information.
Maintained accurate records of all market research activities conducted.
Reviewed customer feedback from surveys, focus groups, and other sources to gain further understanding of customer needs.
Education
MBA - Marketing Management
Balaji Institute Of Telecom And Management
Pune, Maharashtra
04-2022
Bachelor of Management Studies - Marketing Management
St. Xavier's University
Kolkata, West Bengal
04-2020
Skills
Performance Improvements
Quick decision-making abilities
Expertise in sales
Employee engagement
Operations Management
Customer Relations
Retail Operations
Certification
SAP/ERP
ADVANCE EXCEL
Accomplishments
Appraisal for accomplishing assigned targets in our organization.
Timeline
Deputy Manager
HDFC Bank
06.2022 - 08.2024
Market Research Intern
Tescom
07.2021 - 09.2021
SAP/ERP
ADVANCE EXCEL
MBA - Marketing Management
Balaji Institute Of Telecom And Management
Bachelor of Management Studies - Marketing Management
St. Xavier's University
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