Anil Kumar K
KOSGI
Summary
Dedicated professional with a proven track record in conflict resolution and customer satisfaction. Committed to providing exceptional service and promptly addressing customer needs.
Overview
4
4
years of professional experience
Work History
BAJAJ AUTO CREDIT LIMITED
Collection Officer
Mahabubnagar
09.2023 - 04.2025
- Enhanced customer satisfaction by effectively resolving issues with knowledgeable, friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assessed and addressed customer needs promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
ORANGE RETAIL FINANCE
Collection Executive
Mahabubnagar
06.2021 - 04.2023
- Addressed customer requests and provided answers to enhance satisfaction.
- Engaged customers in conversation using effective interpersonal skills.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Education
Master of Science -
UNIVERSITY COLLEGE OF SCIENCE OSMANIA UNIVERSITY
HYDERABAD06-2025
Bachelor of Science -
GOVT DEGREE COLLEGE KODANGAL
KODANGAL06-2019
Skills
- Conflict resolution
- Team collaboration
- Project management
- Data analysis
- Risk management
- Financial analysis
- Machine learning
- Effective communication
- Computer skills
Languages
English,TELUGU,HINDI
Intermediate (B1)
B1
Accomplishments
Collection winner in south India states(AP,TG,TN,KARNATAKA) @2022
Timeline
BAJAJ AUTO CREDIT LIMITED
Collection Officer
09.2023 - 04.2025
ORANGE RETAIL FINANCE
Collection Executive
06.2021 - 04.2023
Master of Science -
UNIVERSITY COLLEGE OF SCIENCE OSMANIA UNIVERSITY
Bachelor of Science -
GOVT DEGREE COLLEGE KODANGAL