Playing Cricket
Animesh Adhikary
Executive
Barasat,India
Summary
Seasoned Technical Support Executive skillfully leads troubleshooting and issue resolution. Over 2 years proficiently guiding IT problem fixes, outlining assessment standards and promoting training initiatives. Skillfully directs critical maintenance services to streamline technology operations. Detailed assistance to escalate and address deployment miscalculations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Executive
SHL
Gurgaon, India
01.2018 - Current
- Listened to customers' questions and concerns to provide answers or responses.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices and software to set up work stations for candidets.
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
Education
Bachelor of Commerce - Finance
Barasat College
Barasat 05.2011 - 06.2014
Skills
Technical troubleshooting
Interests
Gardening
Teaching
Travelling
Making friendship
Timeline
Executive
SHL
01.2018 - Current
Bachelor of Commerce - Finance
Barasat College
05.2011 - 06.2014
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