Summary
Overview
Work History
Education
Skills
Community Service
Accomplishments
Certification
Timeline
Generic
ANIMESH NATH

ANIMESH NATH

Senior Specialist
Jorhat

Summary

Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of ServiceNow and Workato developments. Proven team leader and problem-solver competent in navigating complex situations. Manage assignments, schedules and projects with organized and detail-oriented mindset.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Senior Specialist

Bristlecone
07.2024 - Current
  • Worked as project lead to understand the Workato and Freshservice platforms
  • Created and managed project plans and timelines
  • Gathered business requirement and created field mappings as per business need
  • Created technical design documentation for development and integrations
  • Enhanced team productivity by implementing efficient project management strategies.
  • Managed projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Established strong working relationships with clients through proactive problem-solving and implementing business requirements.

Specialist

Bristlecone
06.2022 - 07.2024
  • Provided trainings to freshers and new onboards on ServiceNow development and integrations
  • Conducted interviews for ServiceNow and Javascript developers
  • Developed workflows and integrated platform like Workday, SAP SuccessFactors, SAP Concur with ServiceNow
  • Worked with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow
  • Provided end to end demo to client and stakeholders
  • Collaborated with cross-functional teams to achieve project goals

Associate Consultant

Bristlecone
08.2020 - 06.2022
  • Developed and enhanced Spokes in the ServiceNow platform
  • Worked with flow designer for developing actions, subflow and flows
  • Developed custom solution for SAML2 OAuth authentication for Pre Tokyo clients
  • Worked on TOI documentation and provided demo to clients
  • Provided knowledge transfer sessions to new onboards
  • Worked as a technical support engineer to resolve customer queries and issues
  • Handled more than 20+ critical customer case tasks as part of technical support

Education

B. Tech - Computer Science

REVA University
Bengaluru, India
04.2001 -

Skills

Proficient in ServiceNow development and integrations

Good knowledge of Workato connectors and development

Root-cause analysis

Technical troubleshooting

Team collaboration

Coaching and mentoring

Workflow optimization

Community Service

Ghaswala Vision Foundation, It’s a non profitable organisation helping people in restoring vision in different parts of India.

Accomplishments

  • Received Bristlecone Spot Award in the year 2023.
  • Certified Quality Function Deployment (QFD) Specialist.
  • Received Bristlecone Spot Award in the year 2024.
  • Received Next Gen Innovator Award in the year 2024.

Certification

Certified Quality Function Deployment (QFD) Specialist

Timeline

ServiceNow Micro Certification - Flow Designer

07-2024

ServiceNow Micro Certification - Integration Hub

07-2024

Senior Specialist

Bristlecone
07.2024 - Current

Certified Quality Function Deployment (QFD) Specialist

09-2023

Specialist

Bristlecone
06.2022 - 07.2024

Associate Consultant

Bristlecone
08.2020 - 06.2022

B. Tech - Computer Science

REVA University
04.2001 -

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