Anindya Das
SRE Manager
Bangalore
Summary
IT experience of 18 years. Observability/SRE Manager with 7+ years of experience in designing and scaling observability strategies across enterprise systems. Proven track record of implementing end-to-end visibility solutions using Splunk Observability Cloud, Datadog, and Grafana. Strong leadership in driving SRE and DevOps teams toward improved system health, reduced MTTR, and operational excellence. Skilled in KPI-based monitoring, AIOps, self-healing automation, and cost optimization of monitoring platforms.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Observability/SRE Manager
Tata Consultancy Services (TCS)
01.2020 - Current
- Defined and executed observability strategy across enterprise systems, aligning long-term vision with business goals.
- Partnered with engineering, DevOps, and application teams to deliver seamless, self-service integration for infrastructure instrumentation, APM, and synthetic monitoring in Splunk Observability Cloud.
- Designed and deployed a reusable, scalable metrics ingestion and query platform leveraging Python automation and Splunk APIs, reducing onboarding time by 40% and minimizing human errors.
- Implemented dynamic threshold alerting integrated with self-healing automation for critical services, reducing MTTR by 30%.
- Created real-time business KPI dashboards tracking transaction throughput, SLA adherence, and user engagement to guide stakeholder decisions.
- Established SLI/SLO frameworks.
- Automated incident creation and enrichment via ServiceNow integration, ensuring rapid root cause identification with telemetry context.
- Led team building, recruitment, and knowledge base creation to scale observability adoption.
- Oversaw the implementation and delivery of software projects, including resource allocation, ensuring timely and within-scope completion.
- Led adoption of internal deployment platforms, CI/CD pipelines.
- Integrated AI/ML-based anomaly detection into Splunk Observability Cloud, improving early detection of system degradations and reducing false positives by 25%.
- Implemented predictive alerting models using historical telemetry data to anticipate capacity issues, helping business units prevent SLA breaches.
- Designed self-healing workflows enhanced with AI-driven root cause analysis (RCA), enabling faster remediation of recurring incidents.
- Mentored team members, driving productivity, setting performance expectations, aligning goals, giving/receiving feedback, fostering development, and nurturing an inclusive, high-performing culture.
SRE Manager
London Stock Exchange Group (LSEG)
01.2019 - 01.2020
- Managed a globally distributed SRE team with full ownership of observability platforms and strategy.
- Led the migration to a unified observability stack, reducing licensing costs by 20% and improving platform reliability.
- Championed synthetic monitoring and service dependency mapping for mission-critical systems.
- Automated operational intelligence workflows to reduce alert fatigue and improve incident resolution times.
- Led the AIOps program, applying ML models to reduce repetitive alerts and tickets, resulting in a 30% year-on-year reduction in incident volume.
- Deployed service dependency mapping enhanced with AI clustering to identify hidden service relationships and failure propagation patterns.
- Guided the creation and maintenance of comprehensive documentation for applications, deployment workflows, and system configurations.
- Built and maintained strong relationships with internal and external stakeholders, ensuring clear communication and project alignment.
- Mentored team members, driving productivity, setting performance expectations, aligning goals, giving/receiving feedback, fostering development, and nurturing an inclusive, high-performing culture.
DevOps Manager
Wipro Technologies
01.2015 - 01.2019
- Led DevOps enablement for large-scale applications, including observability integrations into CI/CD pipelines.
- Designed scalable Kubernetes-based environments with telemetry instrumentation.
- Improved deployment reliability by incorporating release validation metrics into monitoring dashboards.
Education
B.Tech - Electronics & Telecomm Engineering
01.2007
- Board/University: BPUT, Rourkela
- GPA: 8.14
10+2 - Science
01.2002
- Board/University: C.H.S.E Orissa
- GPA: 79.4%
10th - S.S.C
01.2000
- Board/University: H.S.C Orissa
- GPA: 89.4%
Skills
AI in Observability: AIOps, anomaly detection, predictive monitoring, AI-driven root cause analysis
Data & ML Tools: Python (scikit-learn, pandas), Splunk Machine Learning Toolkit (MLTK), AWS AI Services
Cloud & Infrastructure: AWS, Kubernetes, Docker
Automation & CI/CD: Jenkins, Rundeck, Ansible, Puppet
Scripting & Tools: Python, Bash, Shell, TCL
Incident & Problem Management: ServiceNow, Jira, Confluence
Leadership & Strategy: Observability Roadmaps, SRE Team Management, Agile methodology
Certification
Splunk Observability Cloud
Timeline
Observability/SRE Manager - Tata Consultancy Services (TCS)
01.2020 - Current
SRE Manager - London Stock Exchange Group (LSEG)
01.2019 - 01.2020
DevOps Manager - Wipro Technologies
01.2015 - 01.2019
I.T.E.R Engineering College, BBSR - B.Tech, Electronics & Telecomm Engineering
M.P.C Junior College, Baripada - 10+2, Science
M.K.C High School, Baripada - 10th, S.S.C