Leasing music
Anirban Deb
Network And System Administrator
Nischinda
Summary
Dynamic IT professional with a robust background in delivering comprehensive technical support and innovative solutions. Recognized for fostering effective collaboration and consistently achieving results in fast-paced environments. Reliable team player adept at problem-solving and seamlessly adapting to evolving technology needs, ensuring optimal performance and user satisfaction. Committed to leveraging technical expertise to drive organizational success and enhance operational efficiency.
Overview
5
5
years of professional experience
6
6
Certifications
3
3
Languages
Work History
IT Support Engineer
CTDI
01.2025 - Current
- Reliance Project :-
- Configure network devices (router, switch, and WAP).
- Configure POS, desktop, printer, and many more.
- Configure and install the Zscaler VPN, as well as the mail and application installations on the laptop.
- Configure the Mettler device and the Scala device.
- Configure and troubleshoot mobile devices (Urovo device, Zebra TC21).
- Configure the Pay device for billing.
- Activity of NSO, FOM, and Dehire.
- IT applications configure and troubleshoot.
- Ticketing tools use the service manager, service desk.
- Zabra and Newland scanner troubleshooting.
- Troubleshooting on Mail and Zmail.
- Troubleshooting network and login issues.
IT Support Engineer
Ideas 4 Transformation
01.2023 - 12.2024
- BURGER KING Project:
- Managing POS issues, KDS, DMB issues, EDC machines, mail issues, portal issues, hardware and software issues, system network issues, daily report creation in the portal, ticket creation in Disha, Sapphire, Jubilant portal, device and system configuration, and many more.
- DMART AVENUE Project:
- Managing the help desk system by providing appropriate information for fault incidents and resolving them remotely.
- Managing service requests, software installation, new computer setup, upgrades, and backups.
- Troubleshooting login and domain-related issues.
- Troubleshooting network-related issues.
- Resolving issues related to O365 users.
- Configured many types of access points.
- Some basic changes in switch configuration, such as adding a description in the switch port, creating a VLAN in the switch, and making trunk ports.
- FortiManager user for:
- Any Fortigate device access within a second for configuration-changing purposes.
- 2) Checking the link status and how much tunnel is active at a time.
- 3) Check whether the ISP tunnel is active or not, and verify the Tunnel and Gateway IP addresses, as well as the ISP IP address and name.
- 4) Checking SD-WAN links.
- 5) Reachability checking with DC, DR, and ISP.
- 6) Checking interfaces for link status.
- New link configuration on Fortinet firewall.
- OP Manager is used for monitoring ISP links and link utilization.
- Configure FortiGate Firewall 40F and 61F, FortiGate Switches 124 and 224 EP, routers, and access point devices.
- Creating VLANs on Cisco and Fortinet switches. MAC Binding of System and Laptop in FortiManager
- Troubleshooting login and domain-related issues.
- Fix printer problems and also configure network and USB printers in the system.
- System Ready for Use: - System Configuration: - Sapphire portal, EDR (Antivirus), SAP, R soft, installing printer drivers, and many software put in as per user demand, and finished before adding the system to the domain.
- MOM device configuration and delivery device configuration.
- FortiManager is used for storing network management, logging issues of MDaemon, EDR, system, and installation of LibreOffice, MS Office.
- Managing IVMS for CCTV, Sapphire portal, R Soft portal, system date and time, system add to Domain.
Lab IT Executive
Jetking Infotrain Limited
01.2022 - 01.2023
- Desktop and Network issue checking and Resolve IT
- New Desktop and Network device configurations
- Assets Managements
Accounts Officer
Commercial Pvt Ltd
01.2021 - 01.2022
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
Education
Bachelor of Commerce(Hon's) - Financial Services
University of Calcutta
Kolkata, India01.2021
HIGHER SECONDARY - Commerce
W.B.C.H.S.E
Kolkata, India01.2018
SECONDARY - General
W.B.B.S.E
Kolkata, India01.2016
Skills
Hardware & Networking Issues
Networking Devices Configurations
Wireless Devices Connections Issues
Additional Information
.
Certification
[Master Of Cloud Computing] Training - [Passing out]
Interests
Learning new skills
Timeline
IT Support Engineer
CTDI
01.2025 - Current
[Fortigate Firewall Version 7] Training - [in progress]
09-2024
[Cisco Certified Network Professional] Training - [in progress]
01-2024
IT Support Engineer
Ideas 4 Transformation
01.2023 - 12.2024
[Cisco Certified Network Associate] Training - [Passing out]
12-2022
[Master Of Cloud Computing] Training - [Passing out]
08-2022
Lab IT Executive
Jetking Infotrain Limited
01.2022 - 01.2023
[SAP FICO] Training - [Passing out]
07-2021
Accounts Officer
Commercial Pvt Ltd
01.2021 - 01.2022
[Tally ERP 9 and Advance Excel] Training - [Passing out]
12-2020
Bachelor of Commerce(Hon's) - Financial Services
University of Calcutta
HIGHER SECONDARY - Commerce
W.B.C.H.S.E
SECONDARY - General
W.B.B.S.E
Personal Information
- Father's Name: Ashit Deb
- Date of Birth: 15.12.1999
- Nationality: Indian
- Religion: Hindu
Roles And Responsibilities
- Reliance, Configure Network device (Router, Switch and WAP), Configure POS, Desktop, Printer and many more, Configure Mettler device, Scala device, Configure and troubleshooting Mobile device (Urovo device, Zebra TC21), Configure Pay device for billing, Activity of NSO, FOM and Dehire, IT Applications configure and troubleshoot, Ticketing tools use Service manager, Service desk, Zabra and newland scanner troubleshooting, Troubleshooting on Mail and Zmail, Troubleshooting on network and login issue
- Burger King, Managing POS issue, KDS, DMB issue, EDC Machine, Mail issue, portal issue, hardware and software issue, system network issue, Daily report creation in portal, Ticket creation in Disha, sapphire, Jubilant portal, Device and system configuration and many more
- DMART AVENUE, Managing the help-desk system by appropriate information for fault incident and resolving by remotely, Managing service request, software installation, new computer setup, upgradation, backup, Troubleshooting login and domain related issue, Troubleshooting network related issue, Resolving issues related to O365 users, Configured many types of Access points, Some basic changes in switch configuration like add description in switch port, create VLAN in switch and make trunk ports, Forti Manager user for various configurations and monitoring
Musics, Learning new skills.
- Leasing Old and Arijit singh songs.
- Learning New Troubleshooting tricks
- Learning New latest devices configurations and Implementation