MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, GDS, Amadeus, Galileo, Sabre
ANIRUDH ANAND P
Corporate Travel Management
Bangalore,KA
Summary
Senior Travel Consultant with 13+ years of experience in corporate travel management, specializing in international and domestic travel operations, vendor negotiations, and client servicing. Proven ability to manage high-volume travel programs, optimize costs, and deliver exceptional customer experiences. Adept at using global distribution systems (GDS) and ensuring compliance with corporate travel policies.
Corporate travel professional with proven track record in managing intricate travel logistics for major corporations. Known for exceptional problem-solving skills and ability to adapt to evolving travel policies. Strong emphasis on team collaboration and achieving optimal travel solutions.
Overview
1
1
Language
3
3
Certifications
17
17
years of professional experience
Work History
Sr Travel Consultant
Make My Trip
08.2023 - Current
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Handled sensitive personal data with discretion.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process.
- Implemented targeted marketing campaigns to further grow client base, resulting in [Number]% increase.
- Coordinated group bookings to ensure seamless logistics for large-scale events such as Conferences or corporate retreats.
- Enhanced team productivity by conducting training sessions on industry trends and new reservation systems.
- Maintained accurate records of all transactions, payments received or pending invoices while adhering to strict financial guidelines.
- Optimized operational procedures by analyzing data on sales performance and identifying areas for improvement.
- Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
- Created detailed reports on sales metrics which informed target setting and influenced decision-making for management staff.
- Resolved customer issues effectively, maintaining a positive reputation for the company within the highly competitive travel market.
- Delivered exceptional service through prompt responses to customer inquiries via phone, email, or chat platforms.
- Reduced customer complaints through proactive communication of potential scheduling conflicts and offering alternative solutions.
- Improved cross-functional collaboration between departments through regular meetings focused on shared goals and objectives.
- Communicated with clients to confirm itineraries, methods of transportation and travel regulations.
Senior Travel Consultant
MMT
08.2023 - Current
- Manage end-to-end corporate travel bookings for domestic and international clients
- Handle high-volume ticketing operations using Amadeus and Sabre
- Ensure compliance with corporate travel policies and service-level agreements
- Deliver prompt resolution to client queries, improving customer satisfaction
Senior Travel Consultant
Yatra.com
03.2022 - 07.2023
- Managed corporate travel accounts and complex itineraries
- Coordinated with airlines and vendors to ensure seamless travel execution
- Maintained high service standards and reduced booking turnaround time
Tour Consultant
In Out Tours
12.2020 - 01.2022
- Planned and executed domestic and international tour packages
- Handled client consultations and customized travel solutions
- Managed vendor relationships and travel logistics
Deputy Manager
SOTC Travel
05.2019 - 05.2020
- Supervised travel operations and team coordination
- Negotiated contracts with travel vendors and service providers
- Improved operational efficiency and customer service delivery
Senior Travel Consultant
BCD Travel
09.2018 - 02.2019
- Delivered corporate travel solutions for key accounts
- Managed international travel bookings and expense reconciliation
Senior Travel Counselor
American Express GBT
09.2017 - 08.2018
- Handled premium corporate clients with high service expectations
- Ensured compliance with global travel policies
Travel Consultant
FCM Travel Solutions
06.2014 - 09.2017
- Managed end-to-end travel arrangements and client servicing
- Built strong relationships with corporate clients
Travel Consultant
PL World Ways Ltd
04.2013 - 05.2014
Ticketing Executive
Pricol Travel Ltd
09.2009 - 03.2013
Education
Bachelor of Tourism & Hospitality Management - BTH
University of Mysore
Karnataka05-2008
Higher Secondary Education - Arts Stream
Kerala State Board
Kozhikode, India05-2005
Secondary School Education -
Kerala Board
Kozhikode, India03-2003
Skills
GDS Systems: Amadeus, Sabre, Galileo
Tools: MS Excel, Word, PowerPoint, Outlook
Accomplishments
- Successfully managed high-volume corporate travel operations across multiple organizations
- Built long-term client relationships through consistent service excellence
- Demonstrated strong problem-solving skills in handling complex travel scenarios
- Contributed to operational efficiency through effective coordination and planning
Software
Certification
All India Secondary School Examination
Interests
Hobbies:Travelling, Football, Music, Guitar
Timeline
Sr Travel Consultant
Make My Trip
08.2023 - Current
Senior Travel Consultant
MMT
08.2023 - Current
Senior Travel Consultant
Yatra.com
03.2022 - 07.2023
Tour Consultant
In Out Tours
12.2020 - 01.2022
Deputy Manager
SOTC Travel
05.2019 - 05.2020
Senior Travel Consultant
BCD Travel
09.2018 - 02.2019
Senior Travel Counselor
American Express GBT
09.2017 - 08.2018
Travel Consultant
FCM Travel Solutions
06.2014 - 09.2017
Travel Consultant
PL World Ways Ltd
04.2013 - 05.2014
Ticketing Executive
Pricol Travel Ltd
09.2009 - 03.2013
Bachelor of Tourism & Hospitality Management - BTH
University of Mysore
Higher Secondary Education - Arts Stream
Kerala State Board
Secondary School Education -
Kerala Board