Anirudh Yadav

· Manage and lead a team of Operations Supervisors across multiple locations.

· Provide guidance, coaching, and support to ensure high team performance and productivity.

· Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.

· Monitor and analyze operational metrics to identify areas for improvement and implement solutions.

· Allocate and manage resources, including staffing, equipment, and budget, to meet operational goals.

· Work closely with HR to recruit, train, and develop staff as needed.

· Conduct regular performance reviews and provide feedback to Operations Managers.

· Identify and implement performance improvement initiatives.

· Identify potential risks and develop risk mitigation plans for operational activities.

· Prepare and present regular reports on operational performance to senior management.

• Managed overall distribution of goods for Last mile delivery of entire north region.
• Managed warehouse space of 125000 sq. Ft.
• Streamlined warehouse operations by implementing new inventory management system with RFID and bar code scanning technology; decreased stock-taking time by 75% and reduced inventory errors by 50%.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Conducted regular reviews of operations and identified areas for improvement.
• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors

• Escalations, reconciliation of bills
• Handled 1lakh + shipments monthly
• Task creation for logistics partner as per procurement teams requirements.
• On-boarding of new 3PL partner
• Rate negotiation, Eway bill generation documentation
• Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
• Followed all company policies and procedures to deliver quality work.
• Developed and implemented systems to track customer feedback and satisfaction.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Managed a return facility of 37000 sq. Ft.
• Distributed returned merchandise to appropriate store departments or palletized for liquidation.
• Increased productivity through streamlined processes and system efficiency.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Unloaded, inspected and stored damaged and returned products.
• Trained staff on operating procedures and company services.
• Performed trend analytics to reveal root causes of product returns
• Assist with identification and creation of new reverse logistics systems and policies
• Identified and recommend disposition of non- moving inventory
• Managed timely and effective replacement of damaged or missing products.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

• Taken care of Pan India Modular Furniture order Execution
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Handled Pan India furniture procurement desk
• Automation of processes and operations for process and efficiency improvements.

• Responsible for First Mile delivery, Delivery and Warehouse operations of (North Zone)
• Route planning for first mile pickups Delhi
• NCR
• SLA Monitoring and correction
• Sku Tat Reconciliation on monthly basis and publish key callouts with management to reduce / increase TAT of SKU as per performance
• Preparing daily/weekly /monthly analytical reports, analytical dashboards.

• Preparing reports for various couriers and assigning tasks to others team
• Daily Updation of pendency and closer
• SLA Monitoring and correction
• Follow up on Customer Complaints
• Manage and analyze workflow, handle escalations, proactively.