ANIRUDH ABROL

Hyderabad

Summary

Dynamic leader with a proven track record at Float Enterprises, excelling in strategic execution and cross-functional program management. Spearheaded the HR function and scaled operations, driving efficiency and compliance. Adept in P&L ownership and vendor negotiations, fostering a culture of accountability and high performance across teams.

Overview

years of professional experience

Work History

Head of Business Operations -

Float Enterprises Pvt. Ltd. (formerly Float Technology Solutions)

11.2022 - Current

Facilitated communication between founders and departments, translating strategic goals into actionable plans with clear ownership, deadlines, and accountability.
Led cross-functional teams to streamline operational workflows and improve efficiency.
Managed P&L decision-making for people, tooling, and infrastructure; directed annual budgeting, spend forecasting, and cost reviews to ensure balance between operational continuity and growth investment.
Hired the sales, marketing, and customer success teams to enhance operational efficiency.
Built intake workflows, escalation matrices, and SOPs for every vertical from scratch and enforced adoption company-wide, tied to performance cycles.
Established HR function from scratch, creating SOPs, leave and retention policies, shift structure, salary bands, and appraisal frameworks to support organizational growth.
Hired and managed the full lifecycle of 300+ professionals over four years across Software, Finance, HR, IT, Marketing, and Sales; scaled the company from 0 to 150+ employees.
Addressed all-company town halls of 100+ employees and presented performance updates to the founders through key organizational transitions.
Designed structured interview frameworks and scorecards so assessment stayed consistent across hiring managers; built high-volume pipelines through Naukri, Monster, and LinkedIn.
Implemented and administered the HRMS covering payroll, attendance, leave, and employee records.
Oversaw remote device management using Zscaler (ZIA/ZPA), Microsoft Intune, and Addigy for a distributed team, ensuring security and efficiency.
Negotiated and managed 15+ enterprise vendor contracts with B2B vendors, ensuring favorable pricing and terms while overseeing renewals and escalations.

Team Lead – Sales

Efficiently Global

02.2022 - 11.2022

Led an 18-member sales team, focusing on hiring, onboarding, coaching, and performance evaluations.
Developed outbound strategy that integrated cold calls, emails, and LinkedIn to enhance lead generation.
Managed Salesforce administration for the sales pod, overseeing full-cycle operations including NDA and SLA negotiations.
Directed team efforts to maintain operational efficiency and streamline workflow processes.
Conducted team meetings to align on goals, resolve concerns, and share updates, fostering team collaboration.
Developed schedules for staff to optimize coverage during peak operational hours.
Specialized in IT staffing and managed services within the U.S. market.

Business Development Representative ? Business Development Manager

Lido Learning

05.2020 - 05.2022

Generated Rs. 28L in personal revenue over 16 months as BDR; led 20+ reps to achieve Rs. 2.68 Cr in team revenue.
Developed and delivered onboarding programs for 40+ new joiners per batch, achieving retention rate above 60% through structured coaching.
Promoted to Manager at EdTech startup, reflecting recognition of contributions and leadership potential.

Customer Relation Executive

Teleperformance

02.2019 - 01.2020

Provided international customer support for global accounts, ensuring SLA adherence and facilitating effective client communication.
Led cross-functional teams to improve customer service quality and streamline processes.
Analyzed customer feedback to pinpoint specific areas for process enhancement.
Developed training programs to improve employee performance and engagement.

Education

B.Tech - Civil Engineering

Rayat and Bahra University

Shimla

01-2018

Skills

P&L ownership
Operational Strategy
HR management
C-Suite reporting
Change management

Enterprise deal closure
Contract management
Remote Team Leadership
Tools: Notion, Salesforce, Zendesk, Zoho, Keka, Stripe, Webflow, Claude, Microsoft Office Suite, Google Workspace

Personal Information

Title: Enterprise Operations | Founder's Office | People Management

Timeline