Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Anisha Sonal

Overview

9
9
years of professional experience
1
1
Certification

Work History

Deputy Manager

BLK Max Superspeciality Hospital
11.2022 - Current

· Planning and Executing unit level L&D projects, Engagement initiatives & Outsource staff Management

· Timely execution& review of L&D initiatives for the transformation projects (For FO, OSVE, Nursing Process Champions)

· LMS adoption in the unit. Adherence to the defined timelines for Dashboard, MIS submission (Training calendar, Training coverage reports, Feedback, Assessment scores), Maintaining compliance records as per NABH/ NABL/ JCI norms for audit purpose

· End to End execution of the Buddy program, Max Silver Star, Vaarta

· Conduction & review of IDP for Manager's Capability Development Program & Supervisory Capability Development Program.

· Strengthening the NEEV Program on the 5 service behavior standards of the Max.

· Successfully completion of Service excellence orientation and audit

· Execution of LEP & HREP across units of Max.

· Ensure 100% adherence to documentations related to NABH & JCI

· Successfully carrying out various L & D initiatives like Saarthi, Unnati, Vriddhi etc.

· Conduct & coordination of Induction Training (Parichay) for new joiners

· Execution of Various Employee retention Policy (Rubaroo, 1st salary letter, Happy Goodbye etc.)

· To coordinate and conduct Employee Engagement Practices

· Execution of Umang Project with (Silver, Gold, Diamond, Platinum & GEM Awards)

Assistant Manager

Felix Hospital
05.2021 - 11.2022

· Imparting training(Compliance and soft skill training - In House) to the employees.

· To maintain updated training records & data at all the times as per NABH Standards

· To evaluate impact of training through feedback forms & pre-post training tests & to analyze the same for corrective actions as & when required

· Audit of Training- To make surprise/ unscheduled visit to the departments to observe the impact of training imparted

· To conduct ESS & Employee Rights & responsibilities survey

· To handle the PIP (Performance Improvement Plan) for employees at various level

· IC member of the organization to handle the POSH cases (Prevention of Sexual Harassment at Workplace) and sensitize the employees through training at various level regarding the same

Assistant Manager

Sharda University
05.2019 - 04.2021

Developing & Imparting trainings (Compliance and soft skill training - In House) to the employees

· To maintain updated training records & data at all the times as per NABH Standards

· To evaluate impact of training through feedback forms & pre-post training tests & to analyze the same for corrective actions as & when required

· Audit of Training- To make surprise/ unscheduled visit to the departments to observe the impact of training imparted

· To coordinate and conduct Employee Engagement Practices

Assistant Manager

Dharamshila Narayana Superspeciality Hospital
04.2016 - 05.2019

· Identification of training needs to meet the objective of the hospital, analysis thereof & to plan for required training activities accordingly.

· Imparting training(On Job Trainings, In House Trainings) for development of soft skill of employees.

· maintain updated training records & data at all the times as per NABH Standards

· To evaluate impact of training through feedback forms & pre-post training tests & to analyze the same for corrective actions as & when required

· Audit of Training- To make surprise/ unscheduled visit to the departments to observe the impact of training imparted

· To coordinate and conduct Employee Engagement Practices (Star Employee & Other Awards, Monthly celebrations etc.)

· To conduct various events in the hospital (Outdoor / Indoor)

· To Prepare Quality Indicator as per per NABH standards( Exit Interview Analysis, Employee Rights & Responsibilities

· To conduct trainings for the contractual staff & prepare the training effectiveness & feedback analysis for the same etc.)

Executive

Jaypee Hospital
02.2015 - 11.2015

· To coordinate and conduct Employee Engagement Practices

· To conduct training and development programs

· To conduct new employee orientation program and training activities for all new hires

· To organize and assist in conduct of interviews

· Completion of joining formalities of selected candidates.

· Creation of personal file with all requisite documents of each new candidate.

· ToprepareOrganization note (welcome note) of new joinies

· To Prepare Quality Indicator as per per NABH standards

Education

MBA - Hospital Administration

IIHMR University
New Delhi
2015

M.D. - Dental Surgeon

D.J. College of Dental Science & Research
2013

Skills

  • Teamplayer, Analyzer, Positive Attitude, Focused & Organized Person

Accomplishments

· Certified as One max Culture Champion

· Awarded twice in BLK Max with Lakshya award & GEM award.

· Awarded as Best Trainer of the Quarter –Q2 among all the NH hospitals in India

· Awarded as Intern of the month during 1 year internship at D.J. College of Dental Sciences and Research in 2012.

Certification

· BLS & ACLS certified by AHA (American Heart Association)

· Certified POSH Trainer from SHRM and ISO

· Pursued summer training from Artemis Health Institute, Gurgaon (H.R. Dept.), April-May 2014

· Attended complete 4 sessions of Secret To Success training in Jaypee hospital (Noida) in the month of April, 2015

· Year 2013: Completed 1 year In-house rotatory internship in D.J. College of Dental Science & Research, Modi Nagar, (U.P) .

Timeline

Deputy Manager

BLK Max Superspeciality Hospital
11.2022 - Current

Assistant Manager

Felix Hospital
05.2021 - 11.2022

Assistant Manager

Sharda University
05.2019 - 04.2021

Assistant Manager

Dharamshila Narayana Superspeciality Hospital
04.2016 - 05.2019

Executive

Jaypee Hospital
02.2015 - 11.2015

MBA - Hospital Administration

IIHMR University

M.D. - Dental Surgeon

D.J. College of Dental Science & Research

· BLS & ACLS certified by AHA (American Heart Association)

· Certified POSH Trainer from SHRM and ISO

· Pursued summer training from Artemis Health Institute, Gurgaon (H.R. Dept.), April-May 2014

· Attended complete 4 sessions of Secret To Success training in Jaypee hospital (Noida) in the month of April, 2015

· Year 2013: Completed 1 year In-house rotatory internship in D.J. College of Dental Science & Research, Modi Nagar, (U.P) .

Anisha Sonal