ANJALI AGARWAL
KOLKATA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Friendly and adaptable, with strong ability to remain calm under pressure and provide exceptional customer service. Possesses in-depth understanding of safety procedures and emergency protocols, and skilled in effective communication and problem-solving. Dedicated to ensuring positive and safe travel experience for all passengers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cabin Attendant
InterGlobe Aviations Ltd. "Indigo Airlines"
Mumbai, India
10.2024 - 01.2026
- Provided exceptional in-flight customer service, ensuring passenger satisfaction and comfort throughout the journey.
- Conducted pre-flight safety checks to ensure compliance with aviation regulations and enhance passenger safety.
- Assisted passengers with boarding procedures, managing time efficiently to maintain on-time departures.
- Trained new cabin crew members on safety protocols and service standards, fostering a collaborative team environment.
Intern-Dean's Office
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
KOLKATA, INDIA
11.2022 - 07.2024
- Planned and organized seminars & meetings.
- Mentored students (by managing team of volunteers) to increase satisfaction and help engage in campus life.
- Participated &Organized on- and off-campus recruitment events to support college objectives.
- Responded to emails and other correspondence to facilitate communication for Events .
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Intern
ERUDITE
KOLKATA, INDIA
04.2022 - 08.2022
- Sorted, organized and maintained files
- Answered and transferred incoming telephone calls, taking messages for various staff members
- Maintained office schedule and calendar of workflow and meetings
- Distributed office supplies and files for staff
- Collaborated with team to optimize workflow and achieve objectives
- Analyzed problems and worked with teams to develop solutions
- Collected, arranged and input information into database system.
- Managed over 50 customer calls per day
Education
B.COM (Honours) -
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
Kolkata, IndiaAdvance Diploma - Financial Accounting System Tally
Youth Computer Centre
Kolkata, India12th Higher Secondary -
Shree Jain Vidyalaya, Education Of West Bengal
Kolkata, IndiaSkills
- Teamwork and Collaboration
- P>Social media marketing
- P>Schedule Management
- P>Communications support
- P>Advanced knowledge of Microsoft Office Suite
- Elderly care
- Exceptional communication
- Public speaking confidence
- Passenger assistance
- Emergency response training
- Personal grooming standards
- Stress management techniques
- Flight procedures
- Attention to detail
Certification
ADFAS (Advance Diploma In Financial Accounting
Amadeus
Additional Information
Languages-
English
Bengali
Hindi
Software
Amadeus Altea Suite
,Tally prime 2.1
,ChatGPT
,Google workspace
Interests
Internet surfing and gathering knowledge about current affairs to be updated
Timeline
Cabin Attendant
InterGlobe Aviations Ltd. "Indigo Airlines"
10.2024 - 01.2026
Intern-Dean's Office
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
11.2022 - 07.2024
Intern
ERUDITE
04.2022 - 08.2022
B.COM (Honours) -
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
Advance Diploma - Financial Accounting System Tally
Youth Computer Centre
12th Higher Secondary -
Shree Jain Vidyalaya, Education Of West Bengal