ANJALI GUPTA
Program Manager || Business Analyst
Gurugram
Summary
Detail-oriented Business Analyst and Program Manager with extensive hands-on experience in requirement gathering, process improvement, stakeholder coordination, and end-to-end project delivery. Expertise in Agile methodologies, comprehensive documentation (including BRD, FRD, and user stories), and cross-functional collaboration facilitates the translation of complex business needs into actionable solutions. Proven track record of managing projects efficiently from planning through execution, consistently delivering high-quality outcomes on schedule and within scope. Committed to driving organizational success through strategic analysis and effective project management.
Overview
1
1
year of professional experience
2
2
Certifications
2
2
Languages
Work History
Program Manager
Jinee Green Card
01.2025 - 12.2025
- Managed end-to-end project lifecycle including planning, execution, monitoring, and delivery
- Coordinated with cross-functional teams to ensure adherence to timelines, scope, and quality standards
- Acted as liaison between business stakeholders and technical teams to align requirements and deliverables
- Tracked project progress, risks, and dependencies; prepared comprehensive status reports and stakeholder updates
- Ensured timely delivery of milestones while maintaining effective communication and stakeholder engagement across all teams
Business Analyst Intern
Celebal Technologies
12.2024 - 12.2024
- Assisted in gathering, analyzing, and documenting comprehensive business requirements including BRD and user stories
- Supported process analysis, data validation, and reporting for multiple client projects
- Collaborated with senior analysts to identify process improvements and optimization opportunities
Business Analyst / Operations Associate
Wedigtech
- Supported requirement gathering and functional documentation for digital solutions and client deliverables
- Coordinated with internal teams to translate complex business needs into functional specifications and inputs
- Contributed to solution design workshops and requirements refinement sessions
- Short-Term Assignment
Process Executive (Client Operations)
Teleperformance
- Handled client communication and process adherence to consistently meet SLA and quality metrics
- Documented detailed process flows and contributed to continuous improvement initiatives
- Identified bottlenecks and recommended process optimization strategies
- Short-Term Assignment
Education
MBA - Buisness Analyst
Amity
Noida 04.2001 -
Skills
- Business Analysis
- Requirement Gathering & Analysis
- Business Requirements Documentation (BRD)
- Functional Requirements Documentation (FRD)
- User Stories & Use Cases
- Process Mapping & Analysis
- Project Management
- Project Planning & Execution
- Stakeholder Management & Coordination
- Risk & Issue Tracking
- Timeline & Budget Management
- Quality Assurance & Delivery
- Agile Methodologies
- Agile & Scrum Frameworks
- Sprint Planning & Tracking
Problem-solving
Requirements gathering
Accomplishments
- Successfully managed multiple concurrent projects with 100% on-time delivery record
- Improved process efficiency through detailed documentation and stakeholder alignment initiatives
- Translated technical requirements into user-friendly documentation, enhancing team clarity and productivity
- Established strong working relationships with diverse stakeholders across different business units
Certification
Professional Business Analysis Training – [Add if applicable]
Timeline
Program Manager
Jinee Green Card
01.2025 - 12.2025
Business Analyst Intern
Celebal Technologies
12.2024 - 12.2024
MBA - Buisness Analyst
Amity
04.2001 -
Business Analyst / Operations Associate
Wedigtech
Process Executive (Client Operations)
Teleperformance