Kiran Mamgai
Mumbai
Summary
Results-driven Senior Talent Acquisition Specialist with 6+ years of experience in Corporate, G&A, Shared Services, BPO, Healthcare, Retail, FMCG, Manufacturing, IT and E-commerce recruitment. Experienced in leading end-to-end recruitment, workforce planning, stakeholder management, recruitment analytics, executive hiring and process improvement. Successfully partnered with 12+ hiring managers, managed up to 12 concurrent requisitions, and independently delivered 45+ hires for a new site launch without external vendor support. Known for building strong talent pipelines, maintaining excellent candidate engagement and delivering hiring targets within agreed SLAs. Currently pursuing an MBA from XLRI – Xavier School of Management, Jamshedpur.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recruiter
TTEC
Mumbai
01.2025 - Current
- Lead end-to-end recruitment for Corporate and G&A functions across multiple business units, supporting hiring requirements across India.
- Manage hiring for support functions including HR, Talent Acquisition, Workforce Management (WFM), Quality, Training, IT, Finance, Payroll, Learning & Development, Procurement, Facilities, Business Analytics, Operations Support, and other corporate functions.
- Drive both lateral and bulk hiring while ensuring timely closures aligned with business priorities and recruitment SLAs.
- Partner with Directors, Hiring Managers, HR Business Partners, and business leaders to understand workforce requirements and develop effective hiring strategies.
- Own the complete recruitment lifecycle including requirement gathering, sourcing, screening, interview management, stakeholder coordination, offer rollout, pre-boarding, and onboarding.
- Develop sourcing strategies using LinkedIn Recruiter, Naukri, Boolean Search, employee referrals, internal talent pools, and social recruiting platforms to attract high-quality talent.
- Build proactive talent pipelines for niche and business-critical positions through market mapping and passive candidate engagement.
- Conduct competency-based interviews to evaluate technical, functional, and behavioral competencies while ensuring cultural fit.
- Manage offer negotiations, salary benchmarking, and compensation discussions in alignment with internal policies and market trends.
- Prepare weekly and monthly recruitment dashboards, leadership reports, hiring forecasts, SLA reports, ageing analysis, sourcing analytics, and recruitment MIS for senior leadership.
- Monitor recruitment metrics including Time-to-Fill, Time-to-Hire, Offer Acceptance Rate, Pipeline Conversion, Hiring Velocity, and Requisition Ageing to improve hiring effectiveness.
- Drive recruitment governance by ensuring compliance with hiring approvals, ATS updates, recruitment documentation, and organizational policies.
- Collaborate with cross-functional teams including HR Operations, Background Verification, Compensation & Benefits, Finance, and Onboarding teams to deliver a seamless hiring experience.
- Provide market intelligence on talent availability, competitor hiring trends, and salary benchmarks to support workforce planning and strategic hiring decisions.
- Continuously identify opportunities to improve recruitment processes, enhance candidate experience, and optimize sourcing channels.
- Build strong relationships with business stakeholders, acting as a trusted talent acquisition partner and recruitment advisor.
- Support employer branding initiatives, hiring campaigns, walk-in drives, referral programs, and internal talent mobility initiatives.
Indicia Worldwide
Talent Acquisition advisor -APAC
Mumbai
10.2024 - 06.2026
- Led end-to-end recruitment for 7 key APAC roles, including senior leadership positions, utilizing LinkedIn Recruiter, Naukri, Seek, Glints, and Hirist to build a strong candidate pipeline.
- Collaborated with hiring managers and senior leadership to understand hiring needs, ensuring timely delivery of quality candidates.
- Conducted first-round interviews, managed the recruitment process, and facilitated offer negotiations and onboarding.
- Worked with ATS Team Tailor to track candidate data and used Monday.com to update daily progress and ensure transparency.
- Set recruitment benchmarks and metrics, continually improving processes in a fast-paced environment.
- Conducted market research to stay informed on trends and salary benchmarks, applying insights to sourcing strategies.
- Enhanced candidate experience and kept stakeholders updated on recruitment metrics, market trends, and progress..
SENIOR RECRUITER - HUMAN RESOURCES
Cleartrip (Flipkart Group)
Bangalore
04.2024 - 07.2024
- Managed multiple stakeholders across various departments
- Handled recruitment for diverse roles including Marketing, Procurement, Legal, Taxation, Learning and Development, Sales, MICE
- Responsible for end-to-end recruitment processes
- Developed and implemented effective recruitment strategies
- Conducted initial screenings and interviews to assess candidate suitability
- Coordinated with hiring managers to understand job requirements and team needs
- Utilized various recruitment platforms and social media to source top talent
- Maintained a candidate database and tracked progress through the recruitment lifecycle
- Ensured a positive candidate experience throughout the recruitment process
- Provided regular updates and recruitment metrics to senior management.
SENIOR EXECUTIVE - HUMAN RESOURCES
Healthplix Techhnologies Pvt Ltd
Bangalore
11.2023 - 04.2024
- Conducted successful drives for bulk hiring in sales profiles, achieving excellent results
- Handled roles such as Inside Sales Specialist, Business Development Executive, Key account Manager, Operation Executive
- Collaborated with hiring managers to deeply understand role requirements and business impacts.
- Utilized strong problem-solving skills to address recruitment challenges, improving overall hiring efficiency.
- Contributed to the company’s hiring strategy by providing valuable insights into candidate behavior and market trends.
Senior Recruiter
(Freelance Work)
03.2023 - 06.2023
- Delivered HR consulting services to clients Amethyst Partner and Qrata from March to June.
- Managed the entire recruitment process, from candidate sourcing to onboarding.
- Conducted candidate sourcing, screening, and interviews to identify top talent.
- Coordinated selection procedures, including assessments and in-person interviews.
- Ensured the timely and efficient delivery of high-quality candidates for third-party roles.
TALENT RECRUITER
Wabi Project (B2B, E-COMMERCE STARTUP)
Bangalore
03.2022 - 12.2022
- Managed the full recruitment cycle, from job posting to candidate onboarding.
- Led high-volume hiring efforts for Commercial roles and effectively managed relationships with external staffing agencies.
- Specialized in overseeing vendor partnerships and conducting recruitment drives.
- Identified candidates through various channels such as online job portals, social media networks, employee referrals, and internal talent pools.
- Screened resumes and cover letters to shortlist the most qualified candidates for available positions.
- Worked closely with hiring managers to organize interviews and ensure a smooth and efficient recruitment process.
HR Recruiter
Joulestowatts Business Solutions Pvt Ltd
Bangalore
06.2021 - 01.2022
- Utilize online platforms, social media, and job boards to source candidates for open roles.
- Review resumes, conduct initial screenings, and assess candidates' qualifications.
- Managed recruitment for roles including Customer Service, Quality Analyst, Operations Management, and Account Manager.
- Coordinate interviews between candidates and hiring managers for a smooth process.
- Assist in creating and posting job descriptions to attract qualified candidates.
- Maintain and update the candidate database, tracking progress throughout the process.
- Act as the main point of contact for candidates, providing updates and feedback.
TALENT ACQUISITION SPECIALIST
Allegis Global Solutions pvt ltd
Bangalore
07.2019 - 06.2021
- Supported IT roles for clients such as DXC Technology and non-IT roles for clients like Abbott, Target, and H&M.
- Extensive experience in full life cycle recruiting, with a background in search firms/RPOs, especially within large, matrixed environments.
- Demonstrated strong client management skills and ability to thrive in fast-paced settings.
- Experienced in partnering with businesses and building positive relationships with HR teams and key stakeholders.
- Proficient in using Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) systems.
- Expertise in various sourcing channels, including direct sourcing, BOOLEAN searches, networking, and database mining for both functional and technical positions.
TECHNICAL SUPPORT EXECUTIVE
Concentrix
Bangalore
06.2017 - 12.2018
- Provided prompt and courteous assistance to customers via phone, email, and chat
- Effectively diagnosed technical issues by listening to customers, asking relevant questions, and gathering necessary information
- Utilized technical expertise to troubleshoot and resolve customer issues, often guiding customers through solutions or performing remote system access to resolve problems
- Recorded and tracked customer interactions, issues, and resolutions for process improvement.
Education
BCOM -
Thakur College of Science and Commerce
04-2017
MBA
XLRI – Xavier School of Management, Jamshedpur
Skills
End-to-End Recruitment
Corporate & G&A Hiring
Stakeholder Management
Business Partnering
Bulk & Lateral Hiring
Executive Search
Recruitment Analytics
Recruitment Dashboards
Workforce Planning
Talent Mapping
Market Intelligence
Offer Negotiation
Salary Benchmarking
Candidate Experience
LinkedIn Recruiter
Naukri
Taleo
Boolean Search
Advanced Excel
Certification
- Certified Advanced Excel
- Udemy Certification in HR Analytics and Data Fundamentals
Timeline
Recruiter
TTEC
01.2025 - Current
Indicia Worldwide
Talent Acquisition advisor -APAC
10.2024 - 06.2026
SENIOR RECRUITER - HUMAN RESOURCES
Cleartrip (Flipkart Group)
04.2024 - 07.2024
SENIOR EXECUTIVE - HUMAN RESOURCES
Healthplix Techhnologies Pvt Ltd
11.2023 - 04.2024
Senior Recruiter
(Freelance Work)
03.2023 - 06.2023
TALENT RECRUITER
Wabi Project (B2B, E-COMMERCE STARTUP)
03.2022 - 12.2022
HR Recruiter
Joulestowatts Business Solutions Pvt Ltd
06.2021 - 01.2022
TALENT ACQUISITION SPECIALIST
Allegis Global Solutions pvt ltd
07.2019 - 06.2021
TECHNICAL SUPPORT EXECUTIVE
Concentrix
06.2017 - 12.2018
BCOM -
Thakur College of Science and Commerce
MBA
XLRI – Xavier School of Management, Jamshedpur