Anjali Mishra
Air hostess
New Delhi
Summary
Accomplished Senior Cabin Crew Member and Guest Relations Executive with a proven track record at IndiGo Airline and The Leela Kempinski. Excelled in emergency procedures and leadership, enhancing flight safety and guest satisfaction. Demonstrated strong work ethic and excellent communication, significantly improving team morale and operational efficiency.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Lead Cabin Crew Member
IndiGo Airline, InterGlobe Aviation
06.2018 - Current
- Maintained strict adherence to safety regulations, ensuring well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
Guest Relations Executive
The Leela Kempinski
09.2017 - 03.2018
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Managed guest feedback effectively, implementing necessary changes for continuous improvement.
- Assisted in training new team members, contributing to consistently high-performing staff.
Education
Bachelor of Arts - English Language And Literature
Indira Gandhi National Open University
New Delhi 06.2022 - Current
Diploma - Hospitality
World Class Skill Centre
New Delhi 10.2016 - 03.2017
Skills
Emergency Procedures
Cultural Awareness
Food and Beverage Service
Grooming standards
Flight Safety Expertise
Strong leadership
Excellent Communication
Crew Coordination
Childcare experience
Strong Work Ethic
Certification
Professional Tarot Card Reader
Timeline
Professional Tarot Card Reader
05-2023
Bachelor of Arts - English Language And Literature
Indira Gandhi National Open University
06.2022 - Current
Lead Cabin Crew Member
IndiGo Airline, InterGlobe Aviation
06.2018 - Current
Guest Relations Executive
The Leela Kempinski
09.2017 - 03.2018
Diploma - Hospitality
World Class Skill Centre
10.2016 - 03.2017
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