Anjali Sharma
Gurugram
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
13
13
years of professional experience
Work History
Manager Sales, Marketing & Operations
KNK Partners
Delhi
12.2023 - Current
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with industry regulations and company policies.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with regulatory requirements and industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Recruited and hired qualified candidates to fill open positions.
- Monitored staff performance and addressed issues.
- Oversaw daily operations, maintaining efficiency and quality standards.
Consultant- Sales and Marketing
Hughes Systique Private Limited
Gurgaon
11.2022 - 11.2023
- I worked on business development for the Middle East and Asia-Pacific region
- Commenced work in Dubai, Abu Dhabi, and Sharjah in the Middle East and received immediate recognition with an award from Hughes Systique.
- Took on the responsibility of broadening territory in Saudi Arabia by prioritizing expansion efforts in Riyadh and Jeddah.
- Analyzed complex information from multiple sources to identify patterns or trends.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
- Reviewed existing policies and procedures to suggest necessary improvements.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services appealing to larger market.
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained positive working relationship with fellow staff and management.
Trainee-B2B- International Business
Stellar Information Technology Private Limited
Gurgaon
01.2022 - 09.2022
- Completed 6-month traineeship, with extension of 3 months. Contributed to development of Stellar Email Forensic software.
- Overcame technical complexities to successfully assume responsibility for marketing international software product that lacked previous marketing initiatives.
- Demonstrated proficiency in enhancing Stellar Email Forensic through a detailed report containing bug identification, solution suggestions, and improvement proposals.
- Took charge of the software's digital marketing following report submission in April 2022.
- From June 2022 until September 2022, successfully boosted page views for Stellar Email Forensic Software and solidified its position as one of the top offerings within Stellar Software's product portfolio.
- Provided support to existing staff on various tasks and duties.
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Worked alongside senior team members to learn related job tasks and roles.
- Developed essential skills and techniques through diligent practice.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
Regional Manager
NASCA LLP
Noida
09.2019 - 08.2020
- Managed multiple teams across various sections, collaborating with curriculum teams to ensure completion of tasks as per schedule.
- Maintained oversight of team's progress towards achieving executive management's goals and objectives.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Resolved conflicts between customers and employees within the region.
- Collaborated closely with Human Resources department on matters related to employee relations.
- Established a comprehensive framework comprising of goals, policies, procedures, and performance indicators to guide the workforce in the region.
- Promoted inclusive and non-discriminatory learning environment aligned to client school's equality policy.
PhD Research Scholar
Indraprastha Institute of Information Technology Delhi (IIITD)
Delhi
07.2013 - 11.2016
- Created summaries of research findings through presentations and collaborated with team members on advanced machine learning and computer vision projects, primarily using Matlab and Python
- Expertly analyzed and documented large datasets, synthesizing complex information into actionable insights for future reference.
- Planned, designed, conducted, and distributed surveys to collect vital data from targeted audiences.
- Successfully planned, written, and produced high-quality research papers with published findings on MATLAB for public access. Capable of analyzing and interpreting results from both individual and collaborative research projects to derive innovative ideas based on outcome data.
- Created visual representations of complex data sets to effectively communicate results to non-technical audiences.
- Wrote summaries of case studies used as part of the research process.
- Drafted manuscripts for publication in peer-reviewed journals, including content editing and formatting.
- Provided technical assistance in developing protocols for data collection procedures.
- Participated in regular meetings with faculty advisors to discuss progress on assigned tasks.
- Maintained detailed records of all research activities and prepared reports summarizing the findings.
Research Intern
Indian Institute of Technology Delhi (IIT Delhi)
Delhi
06.2011 - 05.2012
- Created research summary presentations. Collaborated on machine learning and computer vision projects. Analyzed and documented large datasets for future reference.
- Produced findings for research papers on MATLAB and Image Processing, which were planned, written, and published.
- Analyzed and interpreted research results, generating innovative ideas.
- Published a research paper during tenure at IIT Delhi.
- Participated in team meetings to discuss research progress and findings.
- Collaborated with other interns to ensure efficient completion of research tasks.
- Gathered and analyzed data using qualitative methods.
- Reviewed existing databases for accuracy and completeness of information.
- Participated in brainstorming sessions with other researchers regarding potential strategies for investigation or experimentation.
- Organized and maintained records of all data collected during research activities.
- Prepared presentations outlining research results for senior management team members.
Education
M.Tech - Information Technology
Banasthali University
Niwai, RJ05-2012
B.Tech/B.E. - Computer Science And Engineering
Maharishi Dayanand University (MDU), Rohtak
Rohtak, HR06-2010
Skills
- Problem-solving
- Communication skills
- Attention to detail
- Technical skills
- Staff Development
- Business Development
- Expense Tracking
- Marketing
- Policy Implementation
- Contract Management
- Workforce Management
- Business Administration
- Performance Management
- Strategic Planning
- Financial Management
- Operations Management
- Team Leadership
- Innovation management
- Performance Evaluations
- Schedule Preparation
- Sales Techniques
- Cross-Functional Teamwork
- Key Performance Indicators
- Staff Management
- Verbal and written communication
- Staff Training and Development
- Budget Control
- Business Planning
- Cross-functional team management
- Time Management
- Project Management
- Product Management
- Customer Relationship Management (CRM)
- Negotiation
- Brand Management
- Complex Problem-Solving
- Sales management
- Lead Generation
- Policy administration
- Human Resources Management
- Cost Control
- Project Planning
- Emergency Response
- Schedule Management
- Customer Service
- Employee Development
- Process Improvement
- Budget Management
- Administration and Reporting
- Relationship Building
- Professional and Courteous
- Schedule oversight
- Team building
- Business Analysis and Reporting
- Technical Proficiency
- Contract Negotiation
- Managing Operations and Efficiency
- Self Motivation
- Effective Communication
- Continuous Improvement
- Excellent Communication
- Idea Development and Brainstorming
- Employee Coaching and Mentoring
- Shift Scheduling
- Problem Resolution
- Time management abilities
- Customer Relationship Management
- Staff Training
- MS Office
- Problem-solving abilities
- Scheduling and Coordinating
- Onboarding and Orientation
- Professionalism
- Written Communication
- Training and Development
- Positive Attitude
- Problem-solving aptitude
- Performance Evaluation
- Performance Tracking and Evaluation
- Interpersonal Skills
Personal Information
- Title: Consultant- Sales, Marketing and Operations
- Date of Birth: 06/09/1987
- Gender: Female
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Manager Sales, Marketing & Operations
KNK Partners
12.2023 - Current
Consultant- Sales and Marketing
Hughes Systique Private Limited
11.2022 - 11.2023
Trainee-B2B- International Business
Stellar Information Technology Private Limited
01.2022 - 09.2022
Regional Manager
NASCA LLP
09.2019 - 08.2020
PhD Research Scholar
Indraprastha Institute of Information Technology Delhi (IIITD)
07.2013 - 11.2016
Research Intern
Indian Institute of Technology Delhi (IIT Delhi)
06.2011 - 05.2012
M.Tech - Information Technology
Banasthali University
B.Tech/B.E. - Computer Science And Engineering
Maharishi Dayanand University (MDU), Rohtak
Similar Profiles
Daniel O'NeillDaniel O'Neill
Small Engine Mechanic at KNK Mower RepairSmall Engine Mechanic at KNK Mower Repair
Bobby WalterBobby Walter
Snow Removal at KnKSnow Removal at KnK
Patrick MehicPatrick Mehic
Apprentice Carpenter at KNK BuildersApprentice Carpenter at KNK Builders