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With comprehensive experience in Senior Content Analyst/ Quality Assurance Analyst/ Escalation Specialist/ Policy Specialist for Google at Accenture, my role involved collaborating with key stakeholders to define requirements, resolve discrepancies, and ensure the alignment of auditing processes with organizational objectives. I led cross-functional teams and shadowing sessions, ensuring that workflows were optimized and project tasks were completed efficiently. My expertise also includes the auditing of applications, enforcing compliance with relevant policies, and delivering thorough communication of progress to stakeholders. Additionally, I am adept at process improvement, risk management, and leading training initiatives. Fluent in English and Farsi, with proficiency in Microsoft Office, SQL, Java, and other project management tools, I am well-positioned to drive successful project execution and continuous improvement across teams.

Results-driven Business Professional experienced in project management, process improvement, and financial analysis. Streamlined business operations and reduced costs through data analysis and strategic development. Focused on leveraging time management and problem-solving skills to enhance team performance and support organizational growth.

Dedicated Subject Matter Expert with over 3 years of experience in Operations and Analytics. Proven ability to optimize project goals, resolve complex issues, and deliver innovative improvement strategies. Led a data management project resulting in a 20% improvement in operational efficiency. Proficient in Microsoft Excel, SQL, and Tableau.

 In dynamic and fast-paced environment, developed skills in data analysis, problem-solving, and strategic thinking. Excel in interpreting complex data sets and delivering actionable insights to support business objectives. Seeking to transition into new field where these transferrable skills can drive meaningful impact and innovation. 

Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.

ANJALY ALEXANDER

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Customer Service Associate

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Bachelor of Arts - Economics

Higher Secondary Education -

CBSE - 10th Grade -

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Subject Matter Expert

Customer Service Associate

Bachelor of Arts - Economics

Higher Secondary Education -

CBSE - 10th Grade -

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