Anjani Devi
Bangalore
Summary
People Operations with 6+ years of experience supporting 1,300+ employees in fast-growing organizations. Expertise in HR operations, PMS (Darwinbox), benefits and payroll, HR analytics, audits, and strategic workforce planning, with a strong focus on data-driven process optimization.
Overview
7
7
years of professional experience
Work History
Associate Manager - People Operations
Ninjacart
Bangalore
07.2019 - Current
- Optimized HR operations by streamlining and automating core HR processes, resulting in improved turnaround time by 80%, enhanced employee experience, and reduced operational overhead for the People Operations team.
- Benefits & ESOP Management: Led end-to-end benefits lifecycle, including insurance renewals and ESOP administration, supporting [900+] employees, improving benefits utilization, and contributing to higher improvement in employee satisfaction/retention.
- HR Analytics & Reporting: Created actionable HR dashboards using Power BI to track headcount, costs, attrition, and performance trends. Provided data-driven insights that supported strategic decision-making for the leadership team.
- Offer Letter & Background Verification (BGV) Process: Owned the end-to-end offer letter process, ensuring compliance with internal standards and conducting background verification to uphold organizational integrity.
- Vendor Management: Managed third-party relationships, overseeing benefit programs and vendor contracts, ensuring seamless service delivery, and enhancing employee satisfaction and cost-efficiency.
- Performance Management Systems (PMS): Spearheaded the successful implementation of PMS using Darwinbox, improving performance evaluation processes and aligning them with business objectives.
- Policy & Process Implementation: Designed and implemented company-wide HR policies, ensuring alignment with organizational goals and legal compliance. Collaborated with business partners to drive and execute.
- Cross-functional Collaboration: Collaborated with multiple departments to integrate HR initiatives such as recruitment, finance, payroll, and business stakeholders to deliver integrated HR initiatives, supporting a diverse workforce of 1300+ employees across multiple functions.
- Data Integrity & Audits: Ensured data accuracy across HRMS, payroll, and employee records through regular audits, while supporting internal and external audit activities and driving continuous process improvement initiatives.
- Employee Engagement & Resolution: Drove employee engagement initiatives, resolving employee queries and concerns while fostering a positive and transparent work environment.
- Continuous Learning & Process Improvement: Led HR process improvement initiatives, mentored 1 team member, and reported directly to the HR Head, contributing to ad hoc HR projects and change management initiatives.
- Strategic Business Partnering: Served as a trusted advisor to leadership, aligning HR strategies with business goals to enhance performance and achieve objectives.
- Talent & Workforce Planning: Partnered with leadership to identify talent gaps, develop succession plans, and drive workforce planning to ensure the right people are in place to support business growth.
Education
MBA - HR & MARKETING
Vignan University
06-2019
BACHELOR OF SCIENCE - M.S,CS
Abhyudhaya Mahila Degree College
06-2017
Skills
- People Operations & Employee Relations
- Performance Management Systems (PMS)
- Employee Benefits, Payroll & Vendor Management
- HR Analytics & Reporting (Power BI, Excel)
- HR Technology Tools (Darwinbox)
- Policy Creation, Compliance & HR Audits
- Process Optimization & Automation
- Employee Engagement & Stakeholder Collaboration
- Strategic HR Business Partnering
- Talent Management & Succession Planning
Awards
- Wolf Pack Award, 2020, Team Work
- Pioneer, 2021, Top Performer
- Marvel, 2023, Top Performer
Timeline
Associate Manager - People Operations
Ninjacart
07.2019 - Current
MBA - HR & MARKETING
Vignan University
BACHELOR OF SCIENCE - M.S,CS
Abhyudhaya Mahila Degree College