I am a professional with extensive experience in e-commerce operations and customer service. With a solid educational foundation including a B.Com degree from Delhi University and additional certifications in financial accounting and computer applications, I have built a career rooted in meticulous attention to detail and adaptability. Having expertise spans managing e-commerce catalogs, processing orders, and handling accounts payable in diverse organizations, showcasing a robust understanding of both B2B and B2C dynamics.
Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.
Product listing
Warehouse operations
Returns processing
Promotions planning