Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Personal Information
Languages
Websites
Disclaimer
Timeline
Generic
Ankeet Humbre

Ankeet Humbre

Pune

Summary

Highly skilled Senior System Administrator with strong background in installing, and managing complex system infrastructures. Demonstrated strengths in troubleshooting, system enhancement, and end-user support. Known for optimizing system performance, improving software efficiency, and reducing downtime. Proven success in leading teams to achieve IT objectives while maintaining optimal service levels. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

15
15
years of professional experience

Work History

Senior System Administrator

Wipro Limited
09.2021 - Current
  • Understand the client's overall Daily, Weekly, and Monthly Operations schedule and ensure that all activities (such as OS monitoring, batch, backup, and user profile management) are completed as per given SOPs and planned timelines.
  • Installs, configures, and tests operating systems, application software, and system management tools.
  • Experience in independently handling end-to-end system monitoring and operational activities.
  • Good client-facing and presentation skills; oral and written communication, either in face-to-face meetings or over Microsoft Teams.
  • Monitoring both Systems and ITSM ticketing tool for alerts and performing SOP-based actions where applicable.
  • Report to the Operations Lead any issues, however trivial they may seem, to ensure that no errors go unreported or occur on their watch.
  • Working in Account Delivery, would support the Operations Lead and the System Administration team on all matters pertaining to infrastructure support.
  • Capable of solving simple technical problems using existing SOPs and documentation.
  • Update documentation on a continuous basis and add in new learnings.
  • Besides supporting BAU operations, I am also responsible for supporting P4 level incidents and Service Requests.
  • Interaction with specialists, either in infrastructure or application, depending on the escalation help required.
  • Participating in regular meetings with service delivery providers to discuss operational issues and service delivery process improvement opportunities.
  • Providing out-of-hours support for backup/restore activities during critical implementation of hardware/software changes.
  • Understanding of ITIL modules like Incident, Asset, Problem, and Change Management.
  • Provide technical support to end-users for Windows-related issues. Collaborate with the helpdesk to resolve escalated tickets and ensure timely issue resolution. Create and maintain documentation for system configurations and troubleshooting procedures.

Industrial Training (Trainee)

ITC GRAND MARATHA SHERATON
06.2009 - 10.2009
  • Working in all the four core departments like Front Office, Housekeeping, Food and Beverage and Kitchen
  • Also, have worked in Finance and Learning and Services department

Education

B.Sc. - Hotel Management

Institute of Hotel Management
01.2011

HSC - SCIENCE

ANNA SAHEB VARTAK COLLEGE
VASAI
01.2008

SSC -

ST. FRANCIS DE SALES HIGH SCHOOL
01.2006

Skills

  • Incident Management
  • IT service management
  • Service Quality Management
  • Software Management
  • Network Troubleshooting
  • Technical Troubleshooting
  • Effective Communication
  • Active Directory
  • Mobile Device Management
  • Complaint Handling
  • Service desk team supervision
  • Desktop support
  • Software installation and configuration
  • SOP Writing
  • Root Cause Analysis

References

Shri. Jayant Kathe, HOD, IHM Mumbai

Hobbies and Interests

  • Drawing / Inventing Designs
  • Calligraphy
  • Indoor Games (Carom & Chess)

Personal Information

  • Date of Birth: 09/06/90
  • Gender: Male
  • Marital Status: Married

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Websites

Disclaimer

I hereby declare that all the information given above is true & authentic., 10/17/24, Ankeet Humbre

Timeline

Senior System Administrator

Wipro Limited
09.2021 - Current

Industrial Training (Trainee)

ITC GRAND MARATHA SHERATON
06.2009 - 10.2009

B.Sc. - Hotel Management

Institute of Hotel Management

HSC - SCIENCE

ANNA SAHEB VARTAK COLLEGE

SSC -

ST. FRANCIS DE SALES HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Ankeet Humbre