Ankit Bisht
Senior Executive
New Delhi,DL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Executive
Concentrix
06.2025 - Current
- Supported KYC processes for prospective and existing customers.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Adjusted end-to-end KYC process needs to align with workforce capabilities.
- Provided training to new team members on KYC procedures, resulting in increased productivity and effectiveness.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
Process Developer
Telus International
09.2021 - 04.2025
- Work for Canada Health Large Market to update the benefits coverages, such as LTD and STD, in the tool, i.e., Power Flex system.
- Developed a new idea for increased production capacity and improved process quality.
- Trained new employees on new processes, ensuring consistent performance across the team.
- Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.
- Handling the new transition process, training calls, and training the team members.
- Tools used: SQL, Benefits of Line, Power Flex, and Excel.
Senior Analyst
Mercer
10.2014 - 12.2015
- Worked for US Health Large Market to check the premium threshold.
- Maintain the report for different clients' customer coverages.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Generated reports detailing findings and recommendations.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Developed effective improvement plans in alignment with goals and specifications.
Education
BBA - Management
Delhi School of Professional Stuides And Research
04.2001 -
GED -
Kendriya Vidyalaya
Pitampura 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Multitasking
Microsoft Word
Problem-solving
Microsoft office
Accomplishments
Pat on the Back Award on the first Quarter since joining
Shining Star award
Hobbies
- Walking improves heart health, boosts mood, strengthens muscles, supports weight management, and even helps extend life expectancy.
- Watching movies isn’t just entertainment—it’s a multi-layered experience that can enrich your mind, emotions, and even social life.
Timeline
Senior Executive
Concentrix
06.2025 - Current
Process Developer
Telus International
09.2021 - 04.2025
Senior Analyst
Mercer
10.2014 - 12.2015
BBA - Management
Delhi School of Professional Stuides And Research
04.2001 -
GED -
Kendriya Vidyalaya
04.2001 -