Ankit Dubey
Varanasi
Summary
Aspiring to work for an organization which provides me the opportunity to improve my skills and knowledge to my personal growth along with the organization's objective and aspirations. Believer of continuous improvement in every operation going around.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deputy Manager of Operations
ICICI BANK LTD
01.2023 - 09.2023
- Resolved escalated customer service issues in a timely manner.
- Make action plan, and strategize to get profit through branch operations.
- Keep up to data with product to provide suitable advice to the customers
- Increase the customer satisfaction
- Ensure smooth functioning of the branch and follow banking norms.
- Managed daily workflow of the Operations department by assigning tasks appropriately.
Senior Associate
MAGICPIN
05.2022 - 01.2023
- Analyzed data and created reports for senior management.
- Carrying out product demonstration
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Identified cost savings opportunities through process optimization.
Education
PGDM -
Asian Business School, Noida
05-2022
B.COM -
Mahatma Gandhi Kashi Vidhyapith
05-2020
XII (Intermediate) -
Gyandeep Academy
01.2017
X -
Sunbeam Academy
01.2015
Skills
- Technical Skills
- Fundamental of Computer
- Efficiency and Effectiveness of workplace
- Microsoft office
Certification
- Executive certificate in ‘Digital Marketing’ Course from NIIT Technologies.
- Diploma in ‘Media and Entertainment’ from AAFT
- Diploma in INTERNATIONAL BUSINESS from Oxford Business School, London.
- Certification of ‘Business Analytics’ from NIIT in association with ASIAN BUSINESS SCHOOL
Languages
- Hindi
- English
Awards
- Winner of VOLLEYBALL held in ABS 2021.
- CCC Certification from NIELIT.
- Diploma In Financial Accounting(DFA) in 2017
Hobbies and Interests
- Poetry - For patience and peace.
- Cricket - For team work learning and meeting diverse people.
- Travelling and exploring.
Projects
Academic Project (Byju”s Ratio Analysis)
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Languages
English
First Language
Hindi
Beginner
A1
Timeline
Deputy Manager of Operations
ICICI BANK LTD
01.2023 - 09.2023
Senior Associate
MAGICPIN
05.2022 - 01.2023
PGDM -
Asian Business School, Noida
B.COM -
Mahatma Gandhi Kashi Vidhyapith
XII (Intermediate) -
Gyandeep Academy
X -
Sunbeam Academy
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