Ankit Ghosh

Enhanced/Uplifted Customer Journeys for Channels (SC Mobile and i-Banking) for Wallet Registration, Deposits and Withdrawals.
Championed process improvement initiatives "SMS Cost Reduction" for bank at Group level that led to significant cost savings (2Mn $).
Enhanced Security of Digital Banking Products and Services
Ensured Regulatory Requirements to validate necessary parameters required for eKYC Account Opening and CASA Funding from External Banks by solutioning it across interface systems.
Managed Financial Plans (budget) effectively, achieving financial objectives while maintaining strict control over expenditures.
Created Separate User Journey for Sending e-Laisee during CNY

• Owned and Prioritized Product Backlog, Groomed Stories, Performed Release Planning and created Product Roadmaps for Digital Account Opening Application serving 192+ Banks generating revenue over $450Mn
• Created Release Notes covering new Product features and user stories delivered as a part of sprint that is circulated among 192+ Banks
• Integrating and working with Risk & Fraud services providers
• Improved Security and Authentication aspects for Applicant Verification for Digital Account opening
• Delivered MVP of Commercial Onboarding for Treasury Products - SAAS Offering to GA in a year for 2 early adopter FI's with asset size of over $20 billion
• Built End To End Configuration of Workflow for Onboarding a Commercial Customer by understanding Customer pain points for Treasury Management Products like Wires, Positive Pay etc.
• Developed Banker facing Admin Workflow and State Transitions to drive Workflows
• Stakeholder Management or Connector in between Business and Engineering Teams spread across geographies
• Design, Conceptualization, Feature Selection, Development and Deployment of Hungarian Method for Intelligent Task Routing to optimize task allocation to Bankers
• Design and Conceptualization of Gantt Chart to track SLA's of tasks of workflow for Customer Onboarding for Treasury Management products
• Wireframe Designing using UX pin for Admin and Banker Facing Module

• Analysis and feasibility check of Business Requirements and conversion of functional requirements to technical deliverables
• Creating Functional & Non Functional Requirements documentation
• Scrum Master for the team- Handling Scrum Events like Sprint Planning, Daily Standup Meeting, Sprint Retrospective Meeting and Sprint Review
• Design UI Wireframe, Conceptualizing Epics , breaking it into user stories
• Elucidate business deliverables to the Data Scientist for Model Development in Optimization , Predictive and Visualization Analytics
• Model Validation in R using statistical benchmarks
• Hypothesis Testing , Cross validation , Clustering Validation using various Indices
• Business Scenario Classification using Logistic Regression and validation using Confusion Matrix and ROC Curve for Threshold Analysis
• Present Sprint Deliverables/hurdles with the desired functionality to Business
• Present Scope of additional functionalities that can be developed
• Already 2 products Live for Maybank - Efficient Frontier and Concentration Analysis for Malaysia saving more than ( 50Mn RM annually )

• Analyst in Change Management for the Client Credit Suisse
• Pushed packages coordinating with developers with impact analysis on UNIX and Windows servers
• Planning and execution of Business Continuity and Disaster Recovery
• Analyzing and Documenting the recurring Issues and discuss with various IT teams who can help in effort reduction
• Monthly Review with Line Manager of the Client ( Credit Suisse ) to show reduction in number and time spent on recurring issues
• To research, analyze, identify critical issues so as to optimize the process in handling such issues
• Verify the results and studies made by the team,assisting them wherever necessary and present the collaborated results to the managers with proper improvement solutions