ANKIT SHUKLA

Client: MasterCard Customer Implementation Services

• Working as Implementation Manager for APAC region and involved in Product Implementation like ; Digital Payments - Wallets, SEND, MPQR and Core Products – Migrations, Cloud MIP & API)
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Setup workshop with key stakeholder for understanding requirement, resolving conflicts, finalization of scope and obtaining sign-off.
• Work on Identifying and setting up control records/Parameters that need to be customized as per business requirement for successful implementation of different Mastercard Core and Emerging Digital products.
• Sometimes acted as Scrum Master for Product team and contributing in scrum events.

Client: ABS Singapore

• Worked on ABS and ITMP which is a policy admin system having multiple modules like Billing, Claims, Loans, Policy renewals, Underwriting etc.
• Majorly worked on policy processing which includes rating, quoting, Issuing and renewals.

Client - Fifth Third Bank

• Worked on Payments and cards domain , majorly involved in Cards and payments area to provide merchant solution to merchants.
• Communicated with RM to provide direct settlement solution to customers.
• Involved in Deep analysis of transactions to troubleshoot customer's issue and interact with networks like MasterCard, Visa to provide root cause of rejected transactions.

Client - Pacific Life

• Worked on insurance product known as Cyberlife which is a policy admin system having multiple modules like Billing, Claims, Loans, Policy renewals, Underwriting etc.
• Worked on mainframe system to build Cyberlife reference files for building customized products for customers.
• Documented various documents and performed walkthrough to the client.
• Having good working experience mainframe testing which includes experience in running batches and jobs.