Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Awards
Languages
Accomplishments
Timeline
Generic

ANKITA SEN

Bengaluru

Summary

Proactive and detail-oriented professional with over three years of experience in service operations, data quality management, and client relationship management, with a record in client coordination, process documentation, and policy enforcement across global platforms. Adept at cross-functional collaboration, training, and continuous process improvement. Recognized for maintaining high standards of accuracy and professionalism under pressure. Open to exploring dynamic, non-technical roles in business operations, client servicing, quality assurance, or project coordination.

Overview

5
5
years of professional experience

Work History

Senior Associate

Wipro Pvt. Ltd.
Bengaluru
07.2022 - Current
  • - Reviewed content and data for accuracy and compliance with client guidelines.
  • - Ensured adherence to international legal standards and platform-specific policies.
  • - Collaborated with team leads and clients to escalate and resolve complex issues.
  • - Conducted training sessions and served as SME (Subject Matter Expert) for junior staff.
  • - Awarded for consistently delivering high-quality moderation outcomes and maintaining KPIs.

Data Labeling Quality Specialist

Accenture Pvt. Ltd.
Bengaluru
05.2020 - 07.2022
  • - Annotated, labeled, and categorized datasets for machine learning and AI training.
  • - Delivered clean, structured data for object detection and classification tasks.
  • - Maintained reports and performance metrics to ensure process transparency.
  • - Partnered with operations and QA teams to uphold data accuracy and process compliance.

Education

Bachelor of Science (B.Sc.) - Mathematics

Burdwan University
05.2017

Skills

  • Client Relationship Management
  • Data Quality Auditing & Reporting
  • Content Moderation & Policy Compliance
  • MS Excel Google Workspace Documentation
  • Business Process Analysis
  • Process Optimization & Problem Solving
  • Team Collaboration & Training

Languages

English (Fluent), Hindi (Fluent), Bengali (Native)

Hobbies and Interests

Drawing, Crafts, Traveling, Photography

Awards

Core Value Business Award - For upholding team values and integrity., Star of the Business Award - For outstanding team performance and contribution., Consistently maintained high-quality metrics and exceeded team KPIs.

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Accomplishments

  • Core Value Business Award - for upholding team values and integrity
  • Star of the Business Award - for outstanding team performance and contribution
  • Consistently maintained high-quality metrics, and exceeded team KPIs

Timeline

Senior Associate

Wipro Pvt. Ltd.
07.2022 - Current

Data Labeling Quality Specialist

Accenture Pvt. Ltd.
05.2020 - 07.2022

Bachelor of Science (B.Sc.) - Mathematics

Burdwan University

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ANKITA SEN