Ankita Sikka
Senior Product Manager
Noida
Summary
Results-driven Senior Product Manager with 15+ years in Telecom & IT, leading cross-functional teams to deliver market-aligned products. Expert in end-to-end product lifecycle management, multi-tenant SaaS platforms, Scaled Agile (SAFe) and stakeholder alignment. Experienced in POC-to-production rollouts, VoC/NPS-driven product strategy, and global client engagement. Proven success in driving product vision, reducing time-to-market by 30%, and securing compliance (ISO 27001, ITIL). Certified SAFe POPM, PMP®, and ITIL.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Senior Product Manager
In2IT Systems and Services
Noida
05.2022 - Current
- Drove product strategy for telecom solutions, defining architecture, roadmap, and PRDs aligned with $5M+ business goals
- Led market research and competitive analysis, identifying 3 untapped markets that expanded product portfolio reach by 25%
- Collaborated with DevOps/platform teams to streamline CI/CD pipelines, reducing release cycles by 30%
- Managed sprint ceremonies (reviews, retrospectives), ensuring 95% on-time delivery of high-value epics/stories
- Mitigated project impediments, accelerating time-to-market for 4 flagship products
- Increased product adoption by identifying customer needs and developing innovative product features.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
- Increased new client acquisition through targeted initiatives.
- Collaborated with sales teams on generating targeted marketing materials that effectively communicated unique selling points of each product offering.
Manager Business Excellence
Tata Communications Transformation services
09.2021 - 05.2022
- Developing new team capability and driving market research, market analysis for the same.
- Implementing Product lifecycle knowledge and ETOM framework in developing high level framework for various Telcom Products based on SAP.
- Responsible to contribute to Discovery/Due Diligence assignments
- Preparation of business capability and defense presentations and approach notes as required post submission of proposal.
- Liaise with Operations, Marketing and Business Support functions, Commercial team to ensure the most effective utilization of resource
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Product Owner
Tech Mahindra
09.2016 - 09.2021
- Creating Use cases and User stories in STORM (BT tool) and JIRA.
- To monitor and manage the project process and track progress against milestones, deadlines and budget. Report on these items to key stakeholders.
- To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Owned and prioritized product backlog.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Enhanced product usability by conducting user research and incorporating feedback into development.
Process Champion
Ericsson Global Services
06.2012 - 07.2016
- MSTOP (Ericsson implementation of eTOM and ITIL) Implementation projects starting from Gap analysis, carry out process definition/customization, trainings and finally process Go live & acceptance and seeing the project through to implementation and monitoring.
- Conduct security audits to check ISO 27001 - ISMS Gaps / Implementation of ISMS Controls.
- Onsite Project planning and process trainings for Telecoms like Ziggo NL, Yoigo Spain, Vimplecom Russia.
- Process Compliance: Experience gathering key performance indicators (KPIs), identifying metrics and measuring performance against KPIs.
- Lead & Conduct bi annual internal process Audits to check the implementation status of organizational / project defined processes.
- Designing Bespoke processes for Ericsson customers in MS Visio and ARIS.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
System Engineer
Ericsson Global Services
12.2009 - 06.2012
- Single point of Contact for Europe region and providing Market Specific information and solution to content providers.
- Performing 1st level troubleshooting and managing trouble ticket lifecycle.
- Supporting 2nd level operations in root cause analysis and problem diagnosis.
Education
Masters in Business Administration - Operations
IMT Centre for Distance learning
Ghaziabad, Uttar Pradesh 01.2011 - 01.2013
Bachelor in Engineering - Electronics & Communication
Maharshi Dayanand University
07.2005 - 06.2009
Skills
- Product Management
- Project Management
- Product RoadMap
- Stakeholder Management
- Scaled Agile
- DevOps
Cross-functional collaboration
Competitive market analysis
Strategic planning
Cross functional leadership
Product marketing
Data-driven decision making
Websites
Certification
SAFe POPM, 01/25
Timeline
Senior Product Manager
In2IT Systems and Services
05.2022 - Current
Manager Business Excellence
Tata Communications Transformation services
09.2021 - 05.2022
Product Owner
Tech Mahindra
09.2016 - 09.2021
Process Champion
Ericsson Global Services
06.2012 - 07.2016
Masters in Business Administration - Operations
IMT Centre for Distance learning
01.2011 - 01.2013
System Engineer
Ericsson Global Services
12.2009 - 06.2012
Bachelor in Engineering - Electronics & Communication
Maharshi Dayanand University
07.2005 - 06.2009
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