Ankitha Rangaraju
Advanced Business Analyst II
BANGALORE
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. An adaptable and transformational leader with the ability to build and manage teams, strong communication and task prioritization skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Advanced Business Analyst II
Novo Nordisk
BANGALORE
04.2019 - Current
- Team lead handling a team of 7 including externals through numerous group projects, release planning, daily standups and task delegation.
- Identified issues, areas of improvement, analyzed requirements from business and provided solutions to problems in the Veeva CRM App.
- Presided weekly team meetings and Deep dive discussions to inform stakeholders on task updates and issues and concerns.
- Involved in recruitment of new team members and externals.
- Monitored team performance and provided constructive feedback.
- Established open and honest relationships with team members.
- Monthly release review calls with stakeholders, SMEs, developers and testers to discuss on upcoming Veeva features, impact, testing plan.
Senior Developer
Accenture Services Pvt Ltd
BANGALORE
05.2015 - 03.2019
- Created profiles, roles, permission sets, custom objects, fields, pick lists, dependent pick lists, validation rules, reports, dashboards, workflows and approval processes in Veeva CRM
- Loading data through Apex Data loader for bulk DML operations
- Solving issues on Interactions, Time off territory, Data Change Requests, Cycle plans, Event Management, Sample Management, Reports and Dashboards, Field Coaching Guides, Medical Inquiries, Products, VMobile Object configurations, CLM etc
- Adherence to the SLA of tickets in Remedy and Service Now tools
- Effectively communicating the current status on the open topics through weekly meetings with business to ensure smooth and successful support
- Pharmaceutical domain knowledge
Software Developer
Mphasis
BANGALORE
09.2011 - 05.2015
- Analyzing issues reported by users and resolving them using the Remedy tool
- Created profiles, roles, permission sets, custom objects, fields, pick lists, dependent pick lists, validation rules, reports, dashboards, workflows and approval processes in Veeva CRM
- Worked on bulk data loads using Apex Data Loader
- Responsible for monitoring the availability of the application at all times and in case of any failures coordinated with various team members for issue resolution
Education
Bachelor of Engineering (B.E) - Information Science and Engineering
GSSSIETW
Mysore 01.2011 - 06.2017
Skills
Veeva CRM
Stakeholder Management
Interpersonal Communication
Business Process Improvement
Certifications
Veeva CRM Administrator
Salesforce Administrator
SAFe Agilist
SAFe Architect
Timeline
Advanced Business Analyst II
Novo Nordisk
04.2019 - Current
Senior Developer
Accenture Services Pvt Ltd
05.2015 - 03.2019
Software Developer
Mphasis
09.2011 - 05.2015
Bachelor of Engineering (B.E) - Information Science and Engineering
GSSSIETW
01.2011 - 06.2017