Ankit Singh
Spacialist
Faridabad
Summary
Detail-oriented Specialist with proven expertise in UK DB pension schemes, benefit processing, and calculation accuracy. Experienced in working directly with clients and UK onshore teams, participating in requirement discussions, change implementations, and tool enhancements. Strong background in building and validating calculation tools, automating manual processes, and supporting implementation projects to improve operational performance and compliance.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Specialist
Mercer Consulting India Pvt Ltd
02.2025 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within given TAT & SLA.
- Improved Member satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new pension calculation tools that streamlined workflows.
- Performed complex benefit calculations such as Retirement, Early Retirement, Late Retirement, Death, Transfer Out, and Leaving Service.
- Conducted Pensioner payroll setup, benefit adjustments, and annual updates.
- Performed Dependant Pension Calculations including spouse/child pensions as per scheme provisions.
- Worked on Contribution Calculations for DB/DC schemes ensuring proper allocation and reconciliation.
- Familiar with DC Calculations including fund value processing and switching.
- Experience working with Optional Forms of pension (cash commutation, early/late factors, lump sum options)
- Worked closely with actuarial teams for validation of factors, assumptions, and special calculation cases.
- Participated in actuarial data reviews, benefit verification, and reconciling calculation differences.
- Managed client-facing discussions including requirement analysis, change requests, and defect clarifications.
- Worked directly with UK onshore stakeholders for project updates, query resolution, and complex calculation review
- Worked on automation of repetitive calculations using standardized templates, macros, and rule-based engines.
- Participated in implementation projects including data transition, rule setup, and end-to-end testing.
- Ensured benefit calculations follow scheme guidelines, trust deed & rules, and regulatory standards.
- Performed double-checking/peer review of high-value or complex cases to maintain accuracy.
Senior Operations Analyst
Mercer Consulting India Pvt. Ltd
06.2022 - 01.2025
- Manage benefits and retirement plans on behalf of clients, serving as subject matter experts and technical resources for the daily administration of processes
- Providing Information & Paperwork for DB/DC Pension scheme.
- Administration & Calculations of the Member's Transfer Out, Retirement, Leavers & Death Benefits.
- To make sure that pensions are properly calculated, distributed, and accounted for.
- Payment of retirement benefits and accounting for all transactions relating to the pension funds under their management.
- Ensure benefit plans are administered according to plan provisions and company's regulatory guidelines.
- Mercer is an American asset management firm. It is the world's largest outsourced asset manager with over US$300 billion outsourced assets under management and US$15 trillion under advisement in total. Mercer is a prominent global consulting leader in talent, health, retirement, and investments.
- Achievements/Tasks
Process Executive
Lenskart
08.2021 - 06.2022
- Provided customer service and resolution of client issues
- Created and coordinated EOGs and the setup of floor displays accenting store promotions and purchase ideas
- Encouraged proper communication within staff
- Advised on status of items - back-ordered, estimated date of availability
- Consulted on pricing, shipping and payment options
- Entered and processed orders, provided follow up as necessary
- Founded in 2010, By an ex-Microsoft 'techie' with no money but truckloads of relentless passion to make a difference in this world, Lenskart is India's fastest growing eyewear business today
- Achievements/Tasks
Quality Assurance Associate
Dev Engineering Works
02.2019 - 01.2021
- NPD Documentation & Implementation.
- Customer Complaint Handling.
- Knowledge of all clause MACE Documentation.
- Daily rejection analysis & Monthly rejection data.
- Manpower Handling & Work Arrangements.
- Good knowledge about Poke-Yoke and Kaizens activity done time to time as per requirement.
- Dev Engineering Works An ISO 9001:2015 certified company, involved in Manufacturing of Automobile parts for Automotive Industries.
- Achievement / Task
Education
Bachelor of science - Biotechnology
Maharishi Dayanand University
Faridabad, Haryana11.2019
Senior Secondary Education - undefined
Central board of secondary Education
Faridabad, Haryana03.2015
Secondary Education - undefined
Central board of secondary Education
Faridabad, Haryana03.2013
Skills
- MS Office
- Basic of Computer
- ERP and Gaba
- Decision Making
- Team Work
- Emotional Intelligence
- Research and strategy
- Good Knowledge of Internet
- Problem solving
- Critical Thinking
- Interpersonal Skills
Interests
Exploring the World, Suffering Internet, Reading Facts, Tourist, Blogging, Reading books
ACHIEVEMENTS
- Participate in Social Welfare
- Participate in Cultural Activities
- Participate in Sports Activities
Timeline
Specialist
Mercer Consulting India Pvt Ltd
02.2025 - Current
Senior Operations Analyst
Mercer Consulting India Pvt. Ltd
06.2022 - 01.2025
Process Executive
Lenskart
08.2021 - 06.2022
Quality Assurance Associate
Dev Engineering Works
02.2019 - 01.2021
Senior Secondary Education - undefined
Central board of secondary Education
Secondary Education - undefined
Central board of secondary Education
Bachelor of science - Biotechnology
Maharishi Dayanand University