Experience with a proven track record of successful business growth and team building. Skilled at motivating others and developing strategies for increased productivity.
Overview
7
7
years of professional experience
Work History
Team Leader
IDFC FIRST BHARAT LTD
Sivasagar
04.2023 - Current
Supervising a team of 15+ business development associates to drive business and improve expansion rate by 50%.
Dedicated TW professional with history of meeting company goals utilizing consistant and organise practices. Skilled working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Led team initiatives to enhance customer service standards and operational efficiency.
Managed daily operations to ensure adherence to regulatory requirements and policies.
Sales Officer
L&T Financial Services
05.2018 - 01.2023
Maximum Login from allocated dealership.
Achieving desired targets alloted by manager.
Developed client relationships to promote financial products and services.
Managed customer inquiries and resolved issues regarding financial services.
Trained junior sales staff on product knowledge and sales techniques.
Education
INDUSTRIAL TRAINING INSTITUTE -
DIRECTORATE OF EMPLOYMENT & CRAFTSMEN TRAINING
GHILAMARA
12-2022
Bachelor of Science -
Dibru College
Dibrugarh
07-2016
Diploma in Computer Application -
Satyam Computer Academy
Duliajan
07-2016
Skills
Communication
Creativity
Teamwork
Innovative
Business development
Team supervision
Strategic planning
Customer relationship management
Sales strategies
Market research
Effective communication
Problem solving
Time management
Motivation techniques
Feedback delivery
Onboarding and orientation
Staff training
Issue resolution
Languages
English
Hindi
Assamese
Personal Information
Father's Name: Ranjan Borah
Date of Birth: 01/08/95
Nationality: Indian
Affiliations
Gardening
Reading books
Travelling
Cooking
Accomplishments
Received 'Wall of Fame' from L&T Finance Ltd in the year 2020
Received the "UTKARSH" award from IDFC First Bank Ltd for outstanding performance in the two-wheeler loan business in the month of September 2025