Strategic and people-first leader with 20+ years of experience in community building, marketing, culture design, key account management, and business operations. Proven expertise in launching scalable engagement models, driving brand experience, optimizing member satisfaction, and enabling revenue growth across coworking and flexible workspace ecosystems.
Hi, I’m
Ankur Sahu
Vice President - Community, Key Accounts and Member Experiences
Gurgaon
Summary
Overview
22
years of professional experience
4
years of post-secondary education
2
Languages
Work History
TheCircle.WorkGurugram
Vice President - Community & Key Accounts
04.2024 - Current
Job overview
- Lead 5 coworking centers totaling 2.5 lakh sq. ft. with 3,000+ active members, supported by 11+ Community & Ops Managers.
- Designed SOPs and service frameworks, enhancing operational efficiency and member satisfaction across locations.
- Collaborate with the sales team to support workspace occupancy via curated tours, engagement-driven storytelling, and experiential programming.
- Manage member services, retention, and space monetization including meeting rooms, event areas, and brand activations.
- Oversee agency partnerships for social media, SEO, and PR while acting as brand custodian across physical and digital touchpoints.
- Implement technology tools (Nexudus, VMS, booking systems) to streamline operations and improve customer experience.
TheCircle.WorkGurugram
Associate Vice President - Community & Key Accounts
04.2022 - 03.2024
Job overview
- Strengthened member engagement programs and key account strategies to increase satisfaction and loyalty.
- Co-led the internal brand tone, event formats, and value proposition with a focus on retention and internal culture building.
TheCircle.WorkGurugram
Head - Community & Key Accounts
04.2021 - 03.2022
Job overview
- Introduced scalable community engagement frameworks and built the foundation for monetization through events and partnerships.
TheCircle.WorkGurugram
Senior Manager - Sales & Business Development
01.2019 - 04.2021
Job overview
- Managed enterprise sales pipeline and onboarding experience, aligned with strategic growth plans.
TheCircle.WorkGurugram
Manager
09.2016 - 12.2018
Job overview
- Part of the founding team; built foundational sales systems and client relationship strategies.
Hostra SystemsNew Delhi
Regional Sales Head
09.2015 - 09.2016
Job overview
Reznext Global SolutionsNew Delhi
Regional Sales Head
01.2015 - 09.2015
Job overview
ATS IndiaDubai / New Delhi
Country Head, India
10.2012 - 12.2014
Job overview
VFS Global ServicesNew Delhi
City Manager
08.2010 - 09.2012
Job overview
Jetair ToursNew Delhi
Assistant Manager - Sales
10.2009 - 05.2010
Job overview
VFS Global ServicesNew Delhi
Assistant Sales Manager
08.2003 - 09.2009
Job overview
Education
Sri Aurobindo CollegeNew Delhi
Bachelor of Arts from History & Political Science
01.2001 - 01.2004
University Overview
Kuoni Academy of Travel SciencesNew Delhi
Professional Diploma from International & Domestic Air (No Degree)
01.2002 - 01.2003
University Overview
Skills
Team leadership
undefinedTimeline
Vice President - Community & Key Accounts
TheCircle.Work
04.2024 - Current
Associate Vice President - Community & Key Accounts
TheCircle.Work
04.2022 - 03.2024
Head - Community & Key Accounts
TheCircle.Work
04.2021 - 03.2022
Senior Manager - Sales & Business Development
TheCircle.Work
01.2019 - 04.2021
Manager
TheCircle.Work
09.2016 - 12.2018
Regional Sales Head
Hostra Systems
09.2015 - 09.2016
Regional Sales Head
Reznext Global Solutions
01.2015 - 09.2015
Country Head, India
ATS India
10.2012 - 12.2014
City Manager
VFS Global Services
08.2010 - 09.2012
Assistant Manager - Sales
Jetair Tours
10.2009 - 05.2010
Assistant Sales Manager
VFS Global Services
08.2003 - 09.2009
Kuoni Academy of Travel Sciences
Professional Diploma from International & Domestic Air (No Degree)
01.2002 - 01.2003
Sri Aurobindo College
Bachelor of Arts from History & Political Science
01.2001 - 01.2004
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Similar Profiles
Ashish VashisthAshish Vashisth
Senior General Manager at Cars24Senior General Manager at Cars24
Swati RawlleySwati Rawlley
Deputy Manager - HRBP at Axis Max Life InsuranceDeputy Manager - HRBP at Axis Max Life Insurance
PRIYA SINGHPRIYA SINGH
Senior Analyst at American ExpressSenior Analyst at American Express
Vrinda SinghalVrinda Singhal
Software Engineer at Azcom Infosolutions Pvt. LtdSoftware Engineer at Azcom Infosolutions Pvt. Ltd
Sandeep KumarSandeep Kumar
Vice President & Key Accounts Head Government at Axis Bank LtdVice President & Key Accounts Head Government at Axis Bank Ltd