Ankur Sharma
Assistant Team Lead- Sales
New Delhi,DL
Summary
Dynamic and results-driven Sales and Account Management professional with a proven track record of managing the end-
to-end sales lifecycle and driving revenue growth across SMB, MM & Enterprise B2B accounts. Adept at building high-
value relationships, uncovering strategic opportunities, and guiding prospects through the full sales journey—from
discovery to close and long-term expansion. Strong business acumen and skilled in territory & pipeline management,
accurate forecasting, and exceeding quota through data-driven execution while delivering exceptional client experiences that
boost retention and fuel account growth.
Overview
12
12
years of professional experience
Work History
Assistant Team Lead – Sales (MM & Enterprise)
HIGHLANDS INFO TECH
06.2025 - Current
- Lead the sales strategy for Mid-Market and Enterprise accounts, focusing on high-value business development and team performance.
- Oversee a robust sales pipeline, setting strategic parameters for daily, weekly, and monthly targets.
- Collaborate with the Software Development team to implement new features and capabilities based on enterprise client feedback.
- Conduct interviews to hire and train new Account Managers and Sales Coordinators.
Customer Success Account Manager (SMB & Mid-Market
ADOBE SYSTEMS
05.2022 - 05.2025
- Delivered on annual revenue targets and consistently exceeded assigned quotas by over 150% through upsells and cross-sells.
- Managed 50+ strategic accounts, achieving a 95% renewal rate and driving long-term value for Creative and Document Cloud.
- Reduced customer churn from 17% to 11% by spearheading compliance-driven digital transformation (GDPR, HIPAA, SOC 2).
- Served as a trusted C-level advisor, leveraging data-driven outreach to drive product improvements.
Senior Account Manager
HIGHLANDS INFO TECH
06.2017 - 05.2022
- Promoted to Senior level to lead lead-generation efforts via LinkedIn, Web, and high-volume cold calling.
- Owned an annual revenue quota of $900K, delivering results through direct account management and team coordination.
- Organized onsite seminars and online webinars for clients globally to demonstrate software value.
- Maintained and developed deep customer relationships with existing and new clients to ensure retention.
Account Manager
HIGHLANDS INFO TECH
12.2015 - 06.2017
- Identified and qualified new prospects for Engineering software packages and consulting services.
- Managed personal revenue pipelines accurately to maximize all business opportunities.
- Contributed to company editorial by writing newsletters on ongoing market issues.
Floor Technical Leader
IYOGI TECHNICAL SERVICES
03.2014 - 12.2015
- Generated revenue by selling software packages and technical support services while leading a team of technicians.
- Assisted team members in closing complex deals and managing high-quality lead generation.
- Handled customer escalations and ensured a high-quality client experience with zero-tolerance for service errors.
Education
Bachelor of Arts - English
University of Delhi
Delhi04-2021
Skills
KEY SKILLS
Enterprise Sales
Business Development
Team Management
Key Account Management
Strategic Account Management
Customer Success Management
Coaching and Talent Development
Pipeline and Forecast Management
Strategic Planning with Sales Process Optimization
Customer Relationship Management Stakeholder Management
Conflict Management
Market Research
Business Analysis
Negotiation
Problem Solving
Renewal and Retention Management
Additional Information
• Salesforce • Hubspot • GainSight • ZoomInfo • Apollo • Outreach • Amazon OAC • Genesys
• LinkedIn Sales Navigator • Tableau • Power BI • MS Office • FUB • Chorus • Asana
Timeline
Assistant Team Lead – Sales (MM & Enterprise)
HIGHLANDS INFO TECH
06.2025 - Current
Customer Success Account Manager (SMB & Mid-Market
ADOBE SYSTEMS
05.2022 - 05.2025
Senior Account Manager
HIGHLANDS INFO TECH
06.2017 - 05.2022
Account Manager
HIGHLANDS INFO TECH
12.2015 - 06.2017
Floor Technical Leader
IYOGI TECHNICAL SERVICES
03.2014 - 12.2015
Bachelor of Arts - English
University of Delhi