Ankur Singh
Noida
Summary
I am a 5 years experienced professional specialized in sales and client servicing, my role is to boost the growth and sales by conducting market research, developing business strategies, building client relationships, and identifying new business opportunities. I look forward to a challenging environment to work and help the organization grow with expertise and skills.
Overview
8
8
years of professional experience
Work History
Customer Success Executive
Good Enough Enery Pvt Ltd
02.2024 - Current
- Managed onboarded leads, facilitating successful conversions through proactive support and guidance
- Oversaw client expectations by providing regular feedback and maintaining clear communication channels
- Resolved customer complaints and escalated issues in a timely and professional manner, resulting in a 20% decrease in overall client attrition.
- Collaborated with cross-functional departments to streamline communication processes and enhance the overall customer experience.
Startup Founder
Restaurant & Event Consultancy
04.2022 - 01.2024
- Expert in guiding the development and operational setup of cafés and restaurants. Specializes in concept creation, interior design, menu development, and staff training.
- Utilized industry knowledge to optimize efficiency, enhance customer experience, and ensure successful launch and ongoing success of food and beverage establishments.
Business Development Trainee
Byjus
12.2021 - 04.2022
Data Entry Operator & Customer servicing
CPWD( Central Government Organization)
09.2018 - 12.2021
Advisor Customer Service(CRM)
Concentrix
09.2016 - 12.2017
Education
Bcom -
Sam Higginbottom University
07.2016
Intermediate - undefined
Kulbhaskar Inter College
03.2012
High School - undefined
Shiv Charan Das College
03.2010
Skills
- Ms word
- Ms Excel
- Leadership
- Research & Development
- Time management
- Import export
- Negotiation
- Project Management
- Customer retention
Languages
English
Hindi
Timeline
Customer Success Executive
Good Enough Enery Pvt Ltd
02.2024 - Current
Startup Founder
Restaurant & Event Consultancy
04.2022 - 01.2024
Business Development Trainee
Byjus
12.2021 - 04.2022
Data Entry Operator & Customer servicing
CPWD( Central Government Organization)
09.2018 - 12.2021
Advisor Customer Service(CRM)
Concentrix
09.2016 - 12.2017
Bcom -
Sam Higginbottom University
Intermediate - undefined
Kulbhaskar Inter College
High School - undefined
Shiv Charan Das College
Similar Profiles
Vihanga Sanjuna Rathnayake GeeganageVihanga Sanjuna Rathnayake Geeganage
Auto-painter at Good Spark Automotives, Good Spark (PVT) LtdAuto-painter at Good Spark Automotives, Good Spark (PVT) Ltd
Tiffany BecakTiffany Becak
Energy Advisor at VIA ENERY SOLUTIONSEnergy Advisor at VIA ENERY SOLUTIONS
Aidan CurrallAidan Currall
RDC Delivery & Compliance | at Your Enery Saving SolutionsRDC Delivery & Compliance | at Your Enery Saving Solutions
Himanshu JainHimanshu Jain
Architect at CognizantArchitect at Cognizant
ANSHU GARGANSHU GARG
SDE-1 & AI-Engineer at IQ-LINE PVT. LTDSDE-1 & AI-Engineer at IQ-LINE PVT. LTD