Volunteering and community involvement
Ankur Vasudeva
Sales Professional/ Guest & Client Relations Manager
Coimbatore
Summary
Goal-oriented manager with distinguished experience in fashion industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Manager of Business Development and Sales
Deedee Creations
Tirupur
12.2014 - Current
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Maintained up-to-date knowledge of competitor products and pricing.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Owned all aspects of sales planning, development and team and account management.
- Conducted market research to discover new leads, opportunities and messaging.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Built relationships with customers and community to establish long-term business growth.
- Communicated product quality and market comparisons by creating sales presentations.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
- Resolved all vendor and account problems efficiently while exceeding sales quotas by almost 100%
MICE Associate
Alpcord Network Conferences & Event Management Company
New Delhi
09.2012 - 11.2014
- Prepared variety of different written communications, reports and documents.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Involved in costing & strategic planning of Conferences
- Developed team communications and information for meetings.
- Increased customer satisfaction by resolving issues.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used Microsoft Word and other software tools to create documents and other communications
- Delivered services to customer locations within specific timeframes
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Increased customer satisfaction by resolving issues
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Sales Incharge
SOTC
New Delhi
07.2010 - 08.2012
- Handled [50-60] calls per day to address customer inquiries and concerns.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Delivered services to customer locations within specific timeframes.
- Prepared variety of different written communications, reports and documents.
Education
BACHELOR oF TOURISM MANAGEMENT - Tourism And Travel Management
IITTM
GWALIOR 07.2004 - 05.2007
MASTERS oF TOURISM ADMINISTRATION - Tourism And Travel Management
CHRIST UNIVERSITY
BANGALORE 08.2007 - 05.2009
HIGHER SECONDARY CERTIFICATE - COMMERCE
TRM PUBLIC SCHOOL
MODINAGAR 04.2003 - 03.2004
Skills
Negotiation
Account management
Customer Relations
Sales processes
Strategic planning
Solution selling
Coaching and mentoring
Database Management
Direct sales
Interests
Travel
Yoga
Music
Timeline
Manager of Business Development and Sales
Deedee Creations
12.2014 - Current
MICE Associate
Alpcord Network Conferences & Event Management Company
09.2012 - 11.2014
Sales Incharge
SOTC
07.2010 - 08.2012
MASTERS oF TOURISM ADMINISTRATION - Tourism And Travel Management
CHRIST UNIVERSITY
08.2007 - 05.2009
BACHELOR oF TOURISM MANAGEMENT - Tourism And Travel Management
IITTM
07.2004 - 05.2007
HIGHER SECONDARY CERTIFICATE - COMMERCE
TRM PUBLIC SCHOOL
04.2003 - 03.2004