ANKUSH GARHA
Palampur
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 4 years' experience in ICICI Bank Ltd .
Excellent capability of managing the Forex operations and sale of the bank. Expertise in providing the best solution to the organization which give the bank a new direction of development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Manager in Retail Forex
ICICI Bank
Dharamshala
07.2019 - Current
- Conduct Regular Branch Visits & Discuss with BM’s and employees for their business performance and Opportunities available in market
- Regular basis Training Given to Existing & New joiner employees
- Publish MIS of Branch wise performance and Staff wise activation on daily basis & discuss with seniors for review the performance
- Increase the market share of business on monthly basis
- Sourcing the new referral channel partners (IELTS INSTITUTE, IMMIGRATION OFFICES) for the forex education business
- Processing the transactions of referral student
- Maintaining all the portfolio of the referral business partners like referral business, family banking, business banking, invoicing and Processing payouts
- For Self sourcing business, Calling done to the Existing clients on data provides by bank and maintaining calling sheets on daily basis
- Daily basis actioned on Task & Triggers assigned
- Ensure with all the clients for all the banking relations with us and done cross selling
- Ensure compliance to Internal & External Guidelines on Retail Forex activities in branches.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Participated in industry events and trade shows to promote products and services.
- Facilitated workshops and seminars to educate customers on product features and benefits.
Education
Post Graduate Diploma in Banking -
Indian Manipal Academy, Bangalore
01.2019
B.Tech (Civil) -
Himachal Pradesh Technical University
01.2017
Skills
- Financial Management
- Sales Strategies
- Customer Service
- Team Leadership
- Product Knowledge
- Time Management
- Client Relationships
Certification
- Insurance Regulatory and Development Authority (IRDA)
- Association of Mutual Funds in India (AMFI)
Personal Qualities
- Exceptional motivational and leadership skills.
- Ability to learn faster.
- Excellent communication skills in written and verbal both.
- Skilful in decision making.
- Ability to make a strong and healthy relation among the employees.
Personal Information
Date of Birth: 04/12/95
Timeline
Relationship Manager in Retail Forex
ICICI Bank
07.2019 - Current
Post Graduate Diploma in Banking -
Indian Manipal Academy, Bangalore
B.Tech (Civil) -
Himachal Pradesh Technical University
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