Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Sales Manager
Bandhan Bank Ltd
Patna
08.2024 - Current
Trained and mentored new sales staff on best practices and product knowledge.
Managed daily operations of sales department, supervising staff members to ensure effective performance.
Senior Sales Executive
HDFC BANK LTD
Hajipur
11.2017 - 07.2024
Served as Senior Sales Executive at HDFC Bank Ltd in Consumer Durable Loan division, Hajipur.
Engaged clients to understand financial needs and recommend appropriate products.
Data Entry Operator
STATE BANK OF INDIA
Hajipur
04.2015 - 11.2017
2.6 years of experience as Assistant Customer Relations in State Bank of India Hajipur (Offroll).
Education
Bachelor of Arts - Bachelor Degree
B P S COLLEGE
DESARI
06.2018
Intermediate -
B.S.E.B, Patna.
01.2015
Matriculation -
B.S.E.B., Patna.
01.2013
Skills
1 Year DCA
Excel
Word
Ability to perform under pressure and stressful conditions
Customer service experience in an Backoffice or Sales
Professional demeanor and attitude
A fast learner who can quickly understanding new technologies and processes
Personal Details
Date of Birth: 06/28/1997
Gender: Male
Religion: Hindu
Nationality: Indian
Father's Name: SRI JITENDRA PATHAK
Marital Status: Married
Certification
Certificate of Exception Contribution Awards 3rd Highest DO in 2019