Ankush Vitthal Shirsat
Nashik
Summary
Experienced and results-driven retail professional with over 14 years of expertise in Store & Warehouse Management, Retail & Logistics Operations, and customer-centric leadership. Proven track record in team leadership, sales growth, inventory control, Visual Merchandising and customer relationship management. A resourceful problem-solver, skilled in analyzing challenges, driving operational excellence, and achieving business growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Manager (Store Manager)
Raymond lifestyle ltd.
Pune
01.2023 - Current
- Managed team performance to increase sales and ensure operational efficiency
- Forecasted and analyzed sales trends to optimize inventory control
- Organized special promotions, displays, and events to boost customer engagement
- Resolved customer complaints and ensured adherence to safety and quality standards
- Analyzed market trends and identified new business opportunities.
- Drove high performance by developing team members.
- Recommended process improvements that would reduce costs while increasing productivity.
- Oversaw daily operations across multiple departments, including sales, marketing, and HR.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
Department Manager (Assistant Manager)
RelianceRetail Ltd. (Trends)
Pune
02.2022 - 12.2022
- Drove sales and implemented customer service strategies to achieve business targets
- Managed inventory, reduced shrinkage, and ensured compliance with SOPs
- Trained staff in visual merchandising and operational processes to enhance efficiency
- Maintained all store reports, data analysis, and expense control
Revenue Manager (Assistant Store Manager)
Future Retail Ltd. (FBB)
Pune
12.2016 - 02.2022
- Drove sales and implemented customer service strategies to achieve business targets
- Managed inventory, reduced shrinkage, and ensured compliance with SOPs
- Trained staff in visual merchandising and operational processes to enhance efficiency
- Maintained all store reports, data analysis, and expense control
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Department Manager – Operations
Globus Store Pvt. Ltd.
Jalgaon
08.2013 - 11.2016
- Handled compact lifestyle store operations, including P&L management
- Supervised a team of 20 and implemented effective staff training programs
- Achieved sales growth through promotions and customer engagement initiatives
Store Manager – Sales
Foresight Vision Care Co. Pvt. Ltd.
Mumbai
04.2009 - 08.2013
- Oversaw store operations and implemented marketing strategies to drive sales
- Successfully managed store audits, budgets, and inventory processes
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Supervisor/Sr. CSA
Reliance Retail Ltd.
Nashik
02.2007 - 03.2009
- Delivered excellent customer service and supervised merchandise display adherence
- Coordinated warehouse operations and prepared productivity reports
Team Member – Cash Dept.
Big Bazaar (Pantaloon Retail India)
Nashik
06.2005 - 02.2007
- Managed cashiering activities, promotions, and customer service processes
- Organized marketing activities, such as leaflet distribution and roadshows
- Participated in regular training sessions to improve product knowledge and service skills.
- Provided customer service support to ensure satisfaction.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked closely with human resources to support employee management and organizational planning.
Education
MBA - Pursuing
Dr. D.Y. Patil College
Pune01.2025
Bachelor of Arts - English Literature
Pune University
Nashik12.2008
HSC -
Nashik Board
12.2000
SSC -
Nashik Board
12.1998
Skills
- Retail Store Operations
- Visual Merchandising
- Customer Relationship Management
- Sales Strategies
- Marketing Strategies
- Inventory Management
- SAP
- Team Leadership
- Mentoring
- Safety Standards
- Compliance Standards
- Human resources management
- Decision-making
- Operational leadership
- Employee motivation
- Retail operations management
Certification
- Awarded 'Best Cashier' and 'Fastest Cashier' multiple times at Big Bazaar.
- Recognized by Globus CEO for exceptional performance in merchandising.
- Completed a Foundation Course in Retail Management and Employee Development Training (EDGE).
Hobbies and Interests
- Playing outdoor games
- Listening to music
- Trekking
- Agriculture
Disclaimer
I, Ankush Vitthal Shirsat, declare that the information provided above is accurate and true to the best of my knowledge.
Languages
- English
- Marathi
- Hindi
Personal Information
Date of Birth: 03/23/82
Timeline
Business Manager (Store Manager)
Raymond lifestyle ltd.
01.2023 - Current
Department Manager (Assistant Manager)
RelianceRetail Ltd. (Trends)
02.2022 - 12.2022
Revenue Manager (Assistant Store Manager)
Future Retail Ltd. (FBB)
12.2016 - 02.2022
Department Manager – Operations
Globus Store Pvt. Ltd.
08.2013 - 11.2016
Store Manager – Sales
Foresight Vision Care Co. Pvt. Ltd.
04.2009 - 08.2013
Supervisor/Sr. CSA
Reliance Retail Ltd.
02.2007 - 03.2009
Team Member – Cash Dept.
Big Bazaar (Pantaloon Retail India)
06.2005 - 02.2007
- Awarded 'Best Cashier' and 'Fastest Cashier' multiple times at Big Bazaar.
- Recognized by Globus CEO for exceptional performance in merchandising.
- Completed a Foundation Course in Retail Management and Employee Development Training (EDGE).
MBA - Pursuing
Dr. D.Y. Patil College
Bachelor of Arts - English Literature
Pune University
HSC -
Nashik Board
SSC -
Nashik Board
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