ANOOP RAGHUNATHAN

• A niche blended skill set requiring RPA BluePrism technology and QA.
• Understand As-Is manual claims/clinical related business operations and verify/validate the To-Be BluePrism automation process.
• QA at object level and overall process level.
• Provide solutions to BluePrism developers on failures.

• Identify As-Is process of legacy media application and create to-be process flow document for a new cloud based application.
• Understand client business and current process gaps and provide process efficiency recommendations for Reputational and Ad Intelligence business.
• Provide automation solutions wherever applicable in the process.

• Consulting assessment to define and analyze As-Is claims processes in QNXT (Facets product) and provide Complexity & Cost analysis to convert As Is process it into a BluePrism robotic process automation solutions.

• Assessment Lead in the definition of current state and future state ideation using RPA solutions.
• Identify process gaps and provide process improvement ideas.
• Liaison between IT and Business teams.
• Leader for VSR documentation.
• Author for Agile adoption and User Story creation.
• Establishment of performance metrics and subsequent monitoring to validate Cost Benefit Analysis.

● Business Analyst supporting Enrollment and Capitation payment domains

● Requirements gathering and BRD creation

● Liaison between the IT and Business functions

• Part of QA team for 50+ healthcare projects and major programs like 5010, ICD10, ACA, Duals.
• Offshore support was involved in establishing testing criteria and acceptance.
• Owner for performance metrics and reporting.
• VBA Expert and automation process for status reporting and testing metrics.

• QA tester
• Owner for metrics reporting.
• VBA automation for testing and metrics related activities.
• Dev supporting role for coding activities.

• Worked in development and production support activities using Microsoft technologies for multiple companies.

• Developed projects in, Visual Basic 6.0 as a freelancer.