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Dynamic bilingual professional with over 10 years of experience driving client success, retention, and adoption in SaaS, cloud, and enterprise environments. Expertise in building strong relationships, resolving complex technical challenges, and maximizing customer value across diverse industries has resulted in a proven track record of success. Currently serving as a Senior Technical Account Manager at FMSI (formerly UKG Banking Solutions), leading high-impact partnerships with enterprise clients to foster growth and innovation. Actively pursuing PMP certification to enhance project management capabilities.

Seasoned technology leader with 17+ years of experience in IT delivery, customer success, and technical consulting. Proven track record of driving complex solution delivery, stakeholder engagement, and cross-functional team leadership. Adept at managing large-scale programs across software intelligence, cloud modernization, and analytics—resulting in significant business impact, including a 5X growth in recurring revenue and 30% reduction in implementation timelines. Skilled in building executive-level relationships, leading global SI partnerships, and aligning delivery outcomes to strategic business goals.

Results-driven professional with a strong desire to utilize managerial skills to drive personal and organizational growth. Seeking marketing opportunities to apply skills acquired through internships and contribute to company profits. Deep understanding of technology management and governance, along with a keen awareness of current industry trends. Equipped to effectively navigate the intersection of technology and business. Recognized for flexibility, adaptability, and ability to maintain focus. Thrive as a team player, leveraging strong negotiation and relationship management abilities. Fluent in English, Hindi, Oriya, and Bengali (speaking).
Technical account management professional committed to achieving high standards and results. Expertise in client relationship management and technical issue resolution. Known for collaborative approach and adaptability to changing needs. Skilled in problem-solving and effective communication.

Highly skilled Technical Account Manager with a strong background in technology and customer service. Committed to delivering exceptional support and fostering positive client relationships. Strong leadership abilities combined with deep technical expertise to ensure customer success and driving long-term partnerships. To Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and technical expertise.

Ansh Mishra

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Sr. Technical Account Manager

Programmer Analyst

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Master of Business Administration - Infrastructure Development & Management

Bachelor of Technology - Electrical Engineering

Diploma - Electrical Engnineering

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Sr. Technical Account Manager

Programmer Analyst

Master of Business Administration - Infrastructure Development & Management

Bachelor of Technology - Electrical Engineering

Diploma - Electrical Engnineering

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