ANSHAM M
Malappuram
Summary
I am a dynamic holiday consultant with a year of experience in tourism and hospitality management. I specialize in itinerary development, international reservations, and tour packaging, consistently delivering exceptional customer service. My collaborative nature and keen attention to detail enable me to build strong client relationships and ensure seamless travel experiences. I am eager to leverage my skills to create unforgettable travel experiences for clients.
Overview
3
3
years of professional experience
Work History
Holiday Consultant
Skybook Global
Calicut
12.2023 - Current
- Assisted customers with flight and hotel bookings, travel insurance, and other travel-related services
- Developed customized itineraries according to customer requirements.
- Provided regular updates about new promotions and discounts via social media platforms.
- Advised clients on budgeting tips for their holidays and other related matters.
- Provided detailed information about destinations, transportation options, accommodation facilities and sightseeing tours.
- Assisted customers in selecting suitable holiday packages based on individual needs and preferences.
Food and Beverage Attendant
Star Services
Doha
10.2022 - 12.2022
- Worked as Food & Beverage Executive at FIFA World Cup Qatar Stadium (2022) – Managed high-volume food service operations, coordinated with vendors and staff to ensure smooth match-day hospitality, and upheld FIFA service standards under pressure.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Provided accurate order information to kitchen staff for preparation.
Food and Beverage Intern
Le Meridian
Kochi
09.2022 - 10.2022
- Stocked shelves and coolers with food and beverage items, ensuring shelves were always full and well-presented
- Provided food and beverage service and collected garbage and other debris
- Organized special events such as weddings, conferences, birthday parties.
- Coordinated room bookings, check-ins, and check-outs.
Travel Agent Intern
Club Travalet
Kochi
03.2022 - 05.2022
- Coordinated travel arrangements, ensuring that all details and requirements were met
- Updated client records in the database after each transaction to ensure accuracy of data.
- Assisted customers with travel inquiries and reservations, including flights, hotels, car rentals, and cruises.
Education
Bachelor Degree - Tourism and Hospitality Management
MES Mampad College
Malappuram06.2024
Skills
- Travel itinerary design
- Customer relationship management
- Booking systems proficiency
- Destination research
- Data entry accuracy
- Marketing and promotion
- Package sales
Languages
English - Proficient, Malayalam - Native, Tamil - Advanced
Training
Switzerland Tourism Expert
Accomplishments
International Internship Selection
Chosen among top-performing students for an international internship opportunity, recognizing academic excellence and global potential.
Timeline
Holiday Consultant
Skybook Global
12.2023 - Current
Food and Beverage Attendant
Star Services
10.2022 - 12.2022
Food and Beverage Intern
Le Meridian
09.2022 - 10.2022
Travel Agent Intern
Club Travalet
03.2022 - 05.2022
Bachelor Degree - Tourism and Hospitality Management
MES Mampad College
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