ANSHUL GAUTAM
Deputy Manager (Life Insurance)
Gurgaon,Uttar Pradesh
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Deputy Manager
insurancedekho.com
Gurgaon, NCR
01.2022 - Current
- Responsible for training new hires (IC38 & Products)
- Preparing the candidates for taking calls on floor.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Responsible for making the content to be used in training.
- Planning activities for training and operations floor.
- Supporting the content writing team for finalizing posts for our social media platforms i.e. Instagram & LinkedIn
- Designing and development of training curriculum and courses as required.
- Responsible for soft skills training for newly campus hired batches.
- Making video introductions on products for Life Insurance process.
- Trained a new campus hired batch for Life Insurance process.
- Handled a project named “Feeling Good”
- Handled a project named “Beta Lab”
- Partnered with upper management in executing functional strategies and reporting capabilities.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Maintained, documented and presented progress reports to leaders.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Pursued every opportunity to learn about Life Insurance business at all levels and improve team member support.
- Organizing the quiz with the people on floor.
- Evaluated training needs to improve training quality.
- Increased graduation rate by 98% through working closely with students.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
Senior Trainer
PolicyBazaar.com
Gurgaon, NCR
11.2016 - 01.2022
- Responsible for induction of fresh hiring train the new hired staff for the post
- Prepare new sales representative by conducting orientation to sales process, developing individual Term plans
- Supporting the effective on-boarding and retention of new representatives by creating a supportive and engaging training environment
- Design and development of training curriculum and courses as required
- Providing feedback on training materials for update/revision
- Coordinate with Quality Representatives to provide training support and coaching to improve quality results
- Act as a Consultant within the Business to identify and assess pre and post training performance improvement
- Provide coaching and development feedback to both participants and their leaders
- Facilitate training classes and provide support during onsite business hours.
Operation Consultant
Uber India Pvt. Ltd.
Gurgaon, NCR
11.2014 - 10.2016
- Responsible for on boarding of new drivers
- Verifying the documents of the vehicles.
- Responsible for training the drivers to use the UBER app from driver’s end.
- Handling multiple projects including UBER Auto, UBER Fauji, UBER Moto, UBER Puppy and Driver’s safety projects
- Responsible for investigation of frauds.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
Education
B.TECH - Engineering Physics
Delhi Technological University (DCE)
Delhi 06.2010 - 08.2014
Senior Secondary School
CBSE
New Delhi 04.2009 - 03.2010
Secondary School
CBSE
New Delhi 04.2007 - 03.2008
Skills
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Accomplishments
- Received First Position in Delhi Dance Championship in 2007.
- Volunteered in Hospitality and public Relation Team during CWG-10 Delhi.
- Participated and Member in College Engineering Fest.
- Most Popular Senior Certificate during the College Farwell.
- Volunteered in Green Noida Clean Noida Events organized by KRIBHCO Noida.
- Received Best Team Leader certificate in UBER in 2016.
Additional Information
Name : Anshul Gautam
Date of Birth : March 13, 1992
Father’s Name : Shri Surender Kumar
Timeline
Deputy Manager
insurancedekho.com
01.2022 - Current
Senior Trainer
PolicyBazaar.com
11.2016 - 01.2022
Operation Consultant
Uber India Pvt. Ltd.
11.2014 - 10.2016
B.TECH - Engineering Physics
Delhi Technological University (DCE)
06.2010 - 08.2014
Senior Secondary School
CBSE
04.2009 - 03.2010
Secondary School
CBSE
04.2007 - 03.2008
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