Anu Bhatt

• Assisted with onboarding new employees by conducting orientation and job-specific training with the help of branch trainers
• Designed L&D framework for all the levels in the organisation using kirkpatrick model
• Headed Learning projects by working with business heads and training partners to execute it effectively for junior to mid management employees
• Collaborated with Sales team to analyze sales trend (quaterly) and implemented solution to increase business outcomes
• Established reports and reviews that leverage data, insights and anecdotes to engage leaders and make quick decisions

• Analyzed each department's training needs and developed new training programs based upon data collected.
• Led training classes and recorded instruction for later use.
• Created testing and evaluation procedures to assess performance before, during and after training sessions.
• Presented training information via role playing, simulations and team exercises.
• Designed training modules implementing strategic business practices and organizational behavior training concepts.
• Mentored team members to succeed and advance within department and company.
• Lead a team of 14 BDTMS under NCR2 region for achieving sales target under OJT Program

l

• Conducted regular training needs analyses for continuous process improvement
• Managed and delivered incubation training programme to ensure new staff received a seamless transition into Organization
• Handling a team of 15-20 agents and training them to generate revenue for the company
• Strategizing increase in sales through product enhancement and its impact on the customer
• Training the new joinee to generate revenue for the company

• Coordinated with managers to identify skill or knowledge gaps and implement training needs
• Mentored team members to succeed and advance within department and company
• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance
• Analyzed training needs to develop new programs or modify and improve existing
• Produced reports and maintained training documents to support training activities
• Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.

• Cold calling, scheduling meeting with parents and closing the deals on spot
• Negotiating and closing the deals on spot online
• Conducting sessions with students and guiding them accordingly for target completion

• Cold calling, schedule meetings as an academic counselor
• Need generation and then converting students for payment
• Academic counseling to the school going students between class kg- 12 and resolve their problem related to the academic
• Reached out to customers to set up appointments, check on their requirement and suggest offerings
• After scheduled meetings and follow-ups, closing the weekly targets
• Retained clients and obtained referrals by promptly resolving customer complaints, providing value and ensuring quality

• Pre-Sales Discussion with Customer understanding their environment
• Designing the architecture for backup
• Provide onsite/offsite troubleshooting support to all customers according to SLA's
• Creating project scope and plan before execution of provided solution Have good customer interaction in understating the scenario