Anu KM
System Administrator
Bengaluru,KA
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 9 years of progressive IT experience.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Senior System Administrator
Manipal Global Education Pvt Ltd
Bengaluru, Karnataka
08.2016 - Current
- Oversaw IT activities to maintain operations by maintaining Servers,Applications and IT Services for 1000 users.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Created patches and solutions to fix bugs in existing applications.
- Worked with users to determine areas of technology in need of improved usability.
- Provided second-level support for all server class systems.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Resolved issues and escalated problems with knowledgeable support and quality service.
IT Executive
Planman HR Pvt Ltd
Bengaluru, Karnataka
11.2013 - 08.2016
- Configured and implemented IT initiatives to produce measurable business value.
- Diagnosed and executed resolution for all network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Monitored networks and network devices to resolve technical problems quickly.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Deployed antivirus and security solutions throughout entire system network.
- Created patches and solutions to fix bugs in existing applications.
IT Executive
Addeco India Private Limited
Bengaluru, Karnataka
01.2013 - 11.2013
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Education
Bachelor of Science - Bachelor of Computer Application
Kendriya Vishwavidyalaya
Kanyakumari, Tamil Nadu 06.2011 - 06.2014
High School Diploma -
State Board Of Technical Examination, Kerala
Thiruvananthapuram, Kerala 03.2005 - 04.2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
O365 Administration
Windows Server Roles for IT-Infrastructure
Public Domain Management
Concepts of Network and Cloud
Server Backup Solution (Veeam)
Timeline
Senior System Administrator
Manipal Global Education Pvt Ltd
08.2016 - Current
IT Executive
Planman HR Pvt Ltd
11.2013 - 08.2016
IT Executive
Addeco India Private Limited
01.2013 - 11.2013
Bachelor of Science - Bachelor of Computer Application
Kendriya Vishwavidyalaya
06.2011 - 06.2014
High School Diploma -
State Board Of Technical Examination, Kerala
03.2005 - 04.2008