Anu Sahani
Gurgaon
Summary
Accomplished Trade Specialist with over 15 years of progressive experience in Trade Finance, Client Service Management, and Forex Operations. Adept at navigating complex regulatory environments, optimizing financial processes, and fostering strong client relationships. Known for delivering outstanding results through strategic planning, operational efficiency, and risk mitigation. A dynamic leader with a proven record of managing high-value trade portfolios and driving organizational success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AVP - Trade Specialist
Citi Bank
Gurgaon
07.2023 - Current
- Partner with relationship managers to manage high-value client portfolios, ensuring superior service delivery and operational excellence
- Streamlined trade finance processes, enabling enhanced client onboarding and operational efficiency
- Recognized with the Certificate of Recognition (Q2-2024) for exemplary commitment to elevating client experiences
- Oversaw end-to-end transaction processing, ensuring compliance with global trade standards and reducing operational risks.
Client Manager
Standard Chartered Bank
Gurgaon
11.2022 - 07.2023
- Ensured seamless execution of domestic and international trade transactions while adhering to regulatory frameworks
- Spearheaded client onboarding for trade finance solutions, optimizing turnaround times
- Facilitated documentation for trade finance products, including letters of credit, bank guarantees, and loan drawdowns.
Senior Manager - Team Leader
HDFC Bank
Chandigarh
06.2021 - 10.2022
- Led a team managing centralized and decentralized trade finance operations, achieving enhanced TAT and operational accuracy
- Conducted risk assessments and audits, ensuring compliance with regulatory and internal standards
- Implemented process automation, reducing manual errors and improving efficiency in transaction handling.
Chief Manager - Trade and FX Counselor
IDFC First Bank
Chandigarh
04.2020 - 05.2021
- Handled all trade and forex transactions for clusters in Tricity and Haryana, including complex import/export documentation
- Trained and mentored branch staff to improve transaction processing efficiency and regulatory compliance
- Successfully resolved high-volume client queries, maintaining a 98% satisfaction rate.
Chief Manager
IDFC First Bank
Chandigarh
12.2018 - 03.2020
- Managed wholesale, SME, and business banking clients for trade finance products
- Enhanced service delivery through detailed performance reviews and strategic process adjustments.
Senior Manager
AXIS Bank Ltd
Chandigarh
04.2017 - 11.2018
- Advised branches on documentation, rates, and processes for inward and outward remittances, including LRS transactions
- Handled travel card issuance and documentation, generating forex business through corporate tie-ups and agent networks
- Conducted training sessions for 35 mapped branches, including affluent RMs, NRI RMs, and branch staff
- Launched cluster contests to motivate staff and drive performance through recognition programs.
Manager - Trade Finance Operations Head
AXIS Bank Ltd
Mohali
02.2014 - 03.2017
- Oversaw trade transactions, including Letters of Credit, Documentary Collections, and import/export bill realization
- Conducted branch-level scrutiny of trade documents, ensuring compliance with FTR commitments and enhancing customer satisfaction
- Delivered training programs for 21 mapped branches, improving transaction accuracy and reducing rejections
- Proficiently handled compliance audits and resolved regulatory queries in coordination with branches.
Assistant Manager II
ICICI Bank Ltd
Bangalore
08.2009 - 01.2014
- Managed trade transactions, including Import Letters of Credit, Merchant Trade, Project Export, and APR filings for top CBG clients
- Scrutinized branch trade documents to achieve customer delight and operational efficiency
- Led training sessions for probationary officers and addressed large groups at ICICI Manipal Academy
- Played a key role in implementing Trade Online during a pilot project
- Accountable for performance management, evaluating team productivity, adherence to TAT, and achieving audit excellence
- Achievements
- Champion of the Month Award – Recognized multiple times for exceptional performance in trade finance operations
- Completed Q1 2016-17 Targets – Felicitation at Rishikesh for outstanding contribution to revenue growth
- Invaluable Contribution to RFR Business (2017, 18) – Recognized for driving strategic growth initiatives
- Outstanding Contribution to TxB Business (2017-18) – Achieved during Premier League initiatives
- 5 ka Punch – Outstanding Performer (FY 2019-20) – Celebrated for excellence in operational leadership
- RFE Winners Award – Felicitation at Dubai for exemplary performance in trade finance
- Best Performer TxB (Q3 FY 2018-19) – Felicitation at Mauritius for exceptional service delivery and client engagement
- Activated top-tier clients on the Trade Digital Platform, significantly improving client engagement and reducing manual interventions
- Enhanced operational workflows for trade finance products, resulting in a 20% improvement in efficiency.
Education
Post Graduate Diploma - Banking
Manipal University
01.2008
MBA - Banking
Dr. B. R. Ambedkar University
Agra01.2007
Bachelor of Science - Mathematics
Dr. B. R. Ambedkar University
Agra01.2005
Skills
- Trade finance operations
- Letters of Credit
- Bank guarantees
- Export financing
- Import financing
- Forex operations
- Remittances
- Regulatory compliance
- Core banking software
- Finacle 7X
- Finacle 10X
- Intellect
- FX Connect
- AMLOCK
- PCS
- Process improvement
- Risk assessment
- Leadership
- Team management
- Service excellence
- SWIFT messaging
- Client onboarding
- Digital trade finance platforms
Certification
- FEDAI Training & Certification
- Certification in Foreign Exchange (IIBF)
- Finacle 10X Training for Trade Finance & Forex Modules
- Managerial Effectiveness Program, 03/01/13
- Certifications in Anti-Money Laundering, Fraud Awareness, and Information Security (ICICI Bank)
Accomplishments
- Champion of the Month Award – Recognized multiple times for exceptional performance in trade finance operations.
- Completed Q1 2016-17 Targets – Felicitation at Rishikesh for outstanding contribution to revenue growth.
- Invaluable Contribution to RFR Business (2017-18) – Recognized for driving strategic growth initiatives.
- Outstanding Contribution to TxB Business (2017-18) – Achieved during Premier League initiatives.
- 5 ka Punch – Outstanding Performer (FY 2019-20) – Celebrated for excellence in operational leadership.
- RFE Winners Award – Felicitation at Dubai for exemplary performance in trade finance.
- Best Performer TxB (Q3 FY 2018-19) – Felicitation at Mauritius for exceptional service delivery and client engagement.
- Activated top-tier clients on the Trade Digital Platform, significantly improving client engagement and reducing manual interventions.
- Enhanced operational workflows for trade finance products, resulting in a 20% improvement in efficiency.
Languages
- English, Proficient
- Hindi, Native
Timeline
AVP - Trade Specialist
Citi Bank
07.2023 - Current
Client Manager
Standard Chartered Bank
11.2022 - 07.2023
Senior Manager - Team Leader
HDFC Bank
06.2021 - 10.2022
Chief Manager - Trade and FX Counselor
IDFC First Bank
04.2020 - 05.2021
Chief Manager
IDFC First Bank
12.2018 - 03.2020
Senior Manager
AXIS Bank Ltd
04.2017 - 11.2018
Manager - Trade Finance Operations Head
AXIS Bank Ltd
02.2014 - 03.2017
Assistant Manager II
ICICI Bank Ltd
08.2009 - 01.2014
Post Graduate Diploma - Banking
Manipal University
MBA - Banking
Dr. B. R. Ambedkar University
Bachelor of Science - Mathematics
Dr. B. R. Ambedkar University
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