Dynamic professional with a proven track record at CITI Bank, excelling in trade compliance and loan processing. Recognized for enhancing client satisfaction through effective problem-solving and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cash and Trade Proc Rep 5
CITI Bank
Mumbai
12.2022 - Current
Managing domestic bill discounting and liquidations.
Scrutinized trade documents with due diligence to ensure compliance.
Processed loans on trims efficiently, adhering to deadlines.
Onboarded new clients by streamlining the integration process.
Handled STP discounting for CSF Payable and Receivable, where clients upload data directly from their systems, monitored and tracked STP discounting transactions to ensure successful processing.
Collecting and processing trade fees and premium insurance charges, as per client agreements, ensuring accurate posting in the system.
Tracking and responding to emails on a daily basis, addressing queries, and ensuring timely resolution. Maintained clear communication and proper records to support smooth operation. Resolved trade queries, providing prompt solutions to enhance client satisfaction.
Released payments according to client requirements, ensuring timely transactions. Maintained accurate records of all payments, and processed transactions for future reference.
Coordinated with TSP to obtain correctly scanned documents and fulfill process requirements.
Completed day-to-day duties accurately and efficiently. Contributed innovative ideas and solutions to enhance team performance and outcomes.
Deputy Manager-M 2
Kotak Mahindra Bank Limited
Mumbai
07.2019 - 11.2022
Managed Bank Guarantee, Standby Letter of Credit, and Buyers Credit divisions for trade operations.
Authorized and arranged Bank Guarantee requirements for technology and export companies.
Drafted and confirmed Bank Guarantees via email and SWIFT communication.
Processed Buyers Credit payments to foreign banks using Payment SWIFT MT202.
Executed live rate bookings in FX-Live application for accurate currency conversions.
Sent SWIFT messages to foreign banks, including MT760, MT707, MT767, MT799, and MT999.
Conducted amendments on Bank Guarantees with thorough scrutiny.
Updated interest rates for Buyers Credit and managed invocation processes.
Managed daily operations to ensure efficient banking services.
Coordinated with departments to streamline customer service processes.
Senior Operation Analyst
First Advantage Pvt. Ltd.
01.2015 - 02.2019
Working in the organization which is into verification of employees.
Reply by mails for status updates of cases to TL, Manager, and CSE & also to keep follow up for pending cases.
Gives allocation to my colleague and got appreciation for the same from my Assistant Manager.
Ensure Productivity Targets are met with 100% Quality.
Helping New Joinees for their query and explaining them in an easy way.
Achieved Star Performer Award.
Along with my specific process also responsible to help other team by doing extra work on weekends and in weekdays too in case of high volume of work.
A background screening company.
Test Center Administrator
PROMETRIC TESTING PVT. LTD
08.2014 - 12.2014
Maintain and Apply expert knowledge of policies, Practices and procedures greet examinees and verify identification.
Register and prepare candidate scorecards if applicable, digitally scan and record candidate fingerprint identification.
Monitor candidates as they complete exams resolve or report candidate issues.
Secure all computer software in the test center at all times Reboot computer servers and reset passwords as necessary.
The test Administration Industry.
Education
B.B.I. -
Mumbai University
01.2014
H.S.C. -
Maharashtra State Board
01.2010
S.S.C. -
Maharashtra State Board
01.2008
Skills
Trade finance operations
Bank guarantee, buyer's credit, standby letter of credit (issuance, amendment, and closure)
Bill discounting and liquidation
STP and manual discounting processing
Client onboarding under trades
transaction settlement
Client and relationship manager coordination
SWIFT massage
Email management
Escalation handling
MIS reporting
Fusion Trade Innovative Plus software
CSPI software
Finacle software
Trims - software
Accomplishments
Awarded by the Trade & Working Capital Solutions Head – Asia South for exemplary achievement and valuable contribution. (Nov 2025)
Hobbies and Interests
Gaming
Listening Music
Playing Cricket
Languages
Marathi
Hindi
English
Personal Information
Date of Birth: 05/16/93
Nationality: Indian
Marital Status: Single
Disclaimer
I hereby declare that the statements made in this are true, correct to the best of my knowledge and belief
Certification
Diploma in Banking and Finance, Financial Planning Academy