Anu Upadhyay
Business & Technology Delivery Analyst
Bengaluru,Karnataka
Summary
Dynamic Business and Technology Delivery Analyst with over 2 years of experience , specializing in problem-solving, time management, and seamless project execution. Delivery professional with track record of optimizing delivery processes and enhancing operational efficiency. Known for fostering team collaboration and adapting to changing project requirements. Skilled in customer support, process improvement, and effective communication, demonstrating commitment to high standards and achieving results.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Business and Technology Delivery Analyst
Accenture
11.2022 - Current
- Currently engaged in the role of Business and Technology Delivery Analyst at Accenture, focusing on optimizing business processes and delivering technological solutions
- This role involves close collaboration with various teams to ensure successful project delivery and client satisfaction
- Fostering a collaborative work environment to enhance team productivity
- Connecting with direct users EMEA who are facing issues while working on SAP Ariba and helping them to fix the issues
- Other remaining fields are approval flow, master data, User data, user access related issues
- Working on CIG, Buyer Network, as well as with Ariba
- Working on various problem records to fix some repeating issues in Ariba and providing the root causes
- Coordinated with cross-functional teams for timely deliveries, ensuring client expectations were met.
Human Resource Intern
Narayana Healthcare
06.2021 - 09.2021
- Help screen resumes and applications
- Coordinate and schedule interviews for candidates
- Provide general administrative assistance to the HR team, such as preparing meeting materials, handling phone calls, and maintaining HR files
- Assist with the exit process for departing employees, including preparing exit interviews and processing exit paperwork
Human Resource Assistant
Mahindra Motors
03.2019 - 07.2019
- Maintaining and updating employee records in HR databases (e.g., personal details, employment history, benefits enrollment)
- Assisting with tracking employee attendance and leave records
- Assisting with addressing employee concerns and directing them to the appropriate HR personnel or departments
- Reviewing resumes and applications, conducting initial screening, and scheduling interviews
Education
MBA - Marketing, Human Resource
Indus Business Academy
Bengaluru 07.2020 - 08.2022
Bachelor of Commerce - Marketing
Pt Ravi Shankar Shukla University
Raipur, Chattisgarh 08.2017 - 03.2020
Skills
- SAP Ariba
Power BI (Basic)
Microsoft Excel
Teamwork and collaboration
Time management
Problem-solving abilities
Operations management
Websites
Coursework
- Microsoft Excel - Excel from Beginner to Advanced, Coursera, 2024
- Agile Foundations, LinkedIn, 2024
- Human Resources Analytics, Coursera, 2022
Timeline
Business and Technology Delivery Analyst
Accenture
11.2022 - Current
Human Resource Intern
Narayana Healthcare
06.2021 - 09.2021
MBA - Marketing, Human Resource
Indus Business Academy
07.2020 - 08.2022
Human Resource Assistant
Mahindra Motors
03.2019 - 07.2019
Bachelor of Commerce - Marketing
Pt Ravi Shankar Shukla University
08.2017 - 03.2020
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