ANUBHAV MUKHERJEE
New Delhi
Summary
- Aim to be associated with a progressive organization, apply professional skills to expedite the growth of the organization that provides a promising career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Executive - Operations (VKYC, India - GNA)
American Express Banking Corporation
12.2022 - Current
- Reviewing and verifying identity of the prospects by evaluating and collecting the required documents as per company norms.
- Responsible for preventing potential fraud by monitoring and analyzing patterns of suspicious applicants and anomalies.
- Provided support to the newly hired team of VKYC by handling their queries.
- Shared ideas or suggestions for better customer experience.
Senior Account Analyst (US - GNA)
American Express India Pvt. Ltd.
11.2019 - 12.2022
- Assisting the prospects on getting them on-boarded to American Express by verifying their identities and providing them a seamless experience.
- Responsible for prevention of potential fraud in the accounts of the existing clients / prospects.
- Provided back office support in the existing application of new accounts.
CAMPAIGN SPECIALIST
Teleperformance Global India Pvt. Ltd
11.2017 - 09.2019
- Managing Google Ads Account for Indian and Australian clients by providing optimization support on their ad accounts.
- Keeping track of Paid Ad Campaigns and assisted team to identify areas of opportunities to drive better ROI.
- Performed analysis of competitive marketplace and client companies to identify opportunities; developed, presented, and negotiate proposals.
- Evaluated client opportunities and potential based on changes in market and current trends.
- Managed & supported a team of 15 specialists as an acting SME.
SENIOR BUSINESS ANALYST
Cognizant Technology Solutions
03.2015 - 11.2017
- Analyzed and structured the ad campaigns for the global clients as per their requirements using Google Ads tool.
- Prepared reports and identified opportunities for improving the performance of their ad campaigns.
- Provided support to the team and handling their queries on behalf of my leaders.
Education
BACHELOR OF SCIENCE - INFORMATION AND TECHNOLOGY
Kuvempu University [NIIT]
Bhubaneshwar, Odisha04.2011
PLUS TWO - COMPUTER SCIENCE
CBSE
07.2007
MATRICULATION -
CBSE
Patna, Bihar03.2004
Skills
- Customer Service
- Client Management
- Multitasking
- Prioritization
- Team Management
- Time Management
Languages
English
Hindi
Bengali
Oriya
Personal Information
- Father's Name: Mr. Partha Mukherjee
- Date of Birth: 07/23/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Executive - Operations (VKYC, India - GNA)
American Express Banking Corporation
12.2022 - Current
Senior Account Analyst (US - GNA)
American Express India Pvt. Ltd.
11.2019 - 12.2022
CAMPAIGN SPECIALIST
Teleperformance Global India Pvt. Ltd
11.2017 - 09.2019
SENIOR BUSINESS ANALYST
Cognizant Technology Solutions
03.2015 - 11.2017
BACHELOR OF SCIENCE - INFORMATION AND TECHNOLOGY
Kuvempu University [NIIT]
PLUS TWO - COMPUTER SCIENCE
CBSE
MATRICULATION -
CBSE
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