Anugya Kumari

Understanding the implementation of KYC standards guidelines , policies and procedure.

• handling and maintenance of confidential client documentation for account opening, maintain and closing.

• collection and verification of confidential client data via publicly available and internal sources.

• Strongly engage with middle office and to be part of KYC/AML interaction to complete the case as per the timeline.

• Proactively identifies opportunities to refine a process and increase operation efficiencies

• Reviewing of client data processes to meet firm wide quality standards.

• Monitoring customer accounts and transactions to prevent or detect illegal activities to avoid financial risk, terrorist risk posed by customer trying to misuse facilities.

• Creating awareness to the public about the Fraud transactions by giving examples.

• Help to conducts Enhanced due diligence ( EDD) review on special client categories, international and regional high risk transactions.

• KYC / Screening.

• Contact relationship manager and the branches to enquire about the customer documents i.e KYC , IDVA document , source of funds and source of wealth.

• Sending letters to customer for missing KYC / EDD and ID&VA documents.

• Perform quality check on profiles that are viewed by the news staff and provided necessary feedback.

• Handling the complaints of money struck in the machine/Fraud transactions happened in the accounts of the customer.

Adjusted end-to-end KYC process needs to align with workforce capabilities.

• Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.

• Offered internal support for audit, compliance and reporting activities.

• Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.

• Investigated fraud referrals and performed research to minimize risk and resolve inquiries.

• Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.

• Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.

• Communicated with compliance manager to thwart potential money laundering or terrorist financing