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Customer Support Executive - US

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Detail-focused Data Analyst with knowledge in data analysis and business needs analysis. Proven to understand customer requirements and translate into actionable data insights. Dedicated and hard-working with passion for Generative AI.

Results-driven sales leader with a proven track record at Insurance Dekho, skilled in team leadership and driving revenue growth. Expertise in data analysis, reporting, and relationship management, with a strong focus on optimizing training programs to boost performance and ensure compliance. Passionate about fostering collaboration, solving complex problems, and aligning team efforts with strategic business goals to achieve measurable success.

With over 18 years of robust experience in the General Insurance industry, I am a proven Manager with a demonstrated history of propelling business growth and adeptly managing operations. My expertise lies in establishing new offices and scaling business to regional heights. I am highly skilled in navigating diverse sales channels, including Agency Broker, Dealer/OEM, and Bancassurance. My strong leadership abilities have consistently driven sales performance and fostered successful collaboration across cross-functional teams, ensuring the achievement of key business objectives.

Result-oriented Finance and administration (AP- Accounts payable Processor) with experience strengthening customer relationship and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level senior accounts executive position. Ready to help team achieve company goals.

Project Automation and Smart 3D Specialist with 3+ years of experience supporting global EPC projects across metals, mining, energy, and infrastructure sectors. Strong expertise in Smart 3D administration, RDB & SPR configuration, piping catalog development, workshare environments, and BIM coordination. Proven ability to maintain stable CAD/BIM environments, resolve complex catalog and specification issues, and collaborate with multidisciplinary engineering and IT teams to ensure efficient project delivery
efficient project delivery.

Accomplished eCommerce & B2B Sales Growth leader with 19+ years of experience in revenue growth, category management, business development, and online marketplaces Operations. Proven expertise in scaling businesses, driving multi-crore monthly sales, vendor management, private label sourcing, and P&L ownership. Skilled in strategic partnerships, team leadership, and operational excellence.

Detail-oriented commerce graduate with a strong interest in research, data analysis and business operations. Skilled in working with structured data, preparing reports, verifying information and maintaining accurate records. Adaptable, quick to learn and motivated to build a career in analytical and process-driven corporate roles where precision, problem-solving and continuous learning are valued.

Operations Executive and Customer Success Manager with over 5 years of leadership in insurance and customer success. Expertise in managing large accounts, optimizing operations, and achieving high client satisfaction. Proficient in business operations, client relationship management, and fostering cross-functional collaboration. Track record of building high-performing teams and implementing innovative solutions to drive sustainable growth.

Customer service professional with over two years of experience as a Senior Customer Support Executive, skilled in managing multichannel customer interactions (chat, SMS, email, and phone) and resolving inquiries promptly to ensure high customer satisfaction. Proficient in overseeing dispatch operations, optimizing delivery routes, and reducing costs to enhance operational efficiency. Strong expertise in blending customer support and logistics to drive organizational success and maintain budgetary goals.

Results-oriented achiever with a proven ability to consistently surpass targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Knowledgeable and dedicated customer service professional with extensive experience, known for outgoing and positive demeanor. Proven skills in establishing rapport with clients to maintain customer satisfaction and contribute to company success. Specializes in quality, speed, and process optimization, motivated to continuously improve and optimize business operations. Articulate, energetic, and results-oriented approach with an exemplary passion for developing relationships, cultivating partnerships, and driving business growth.

ANUJ SHARMA

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Senior Customer Support Executive

Senior Customer Support Executive

Customer Support Executive

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DFDMT -

Higher Secondary -

B.Com -

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Senior Customer Support Executive

Senior Customer Support Executive

Customer Support Executive

DFDMT -

Higher Secondary -

B.Com -

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