ANUJ SRIVASTAVA
Allahabad
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Relationship Executive
State Bank of India
07.2022 - Current
- Identified opportunities to cross-sell additional products or services based on customer needs.
- Processed deposits, withdrawals, transfers, check cashing, loan payments, and other financial transactions for customers..
- Provided customer service to bank customers, addressing questions and concerns in a professional manner.
- Provided guidance on financial planning and investment options to customers.
Sales Executive
Utkarsh Small Finance Bank
07.2017 - 08.2018
- Identified new potential markets and developed plans for targeting them.
- Contacted current and potential clients to promote products and services.
- Used cold calling and networking to sell products and services.
- Developed financial plans for customers based on their individual needs.
Education
Post Graduation (M.Com.) -
Sam Higginbottom University of Agriculture, Technology, & Sciences
Allahabad12-2017
M.B.A. - Rural Development
University of Allahabad
07-2015
Graduation (B.Com.) -
University of Allahabad
06-2013
12th Standard -
Mary Lucas School & College
Allahabad05-2010
10th -
Mary Lucas School & College
Allahabad05-2008
Skills
- Goal oriented
- Financial planning
- Client relationship management
- Equity investment analysis
- Portfolio management
- Retirement planning
- Wealth management expertise
- Complaint resolution
Summerinternship - Project
Impact assessment of NRHM programme in Allahabad district (UP)
Certification
- Concepts of computer course (CCC)
- NISM-Series-V-A
Languages
English HINDI
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Hobbies and Interests
- Interact with different people.
- Organizing Events.
- Networking
- Listening music
PERSONAL DETAILS
Father's Name : Mr. Om Prakash Srivastava
Date of Birth : 24.09.1991
Sex : Male
Nationality : Indian
Religion : Hindu
Marital Status : Married
DECLARATION
"I declare that the information presented in this resume is true and accurate to the best of my knowledge. I assure you that my experience, skills, and qualifications meet the requirements of the job and I am committed to making a positive contribution to your organization."
Timeline
Customer Relationship Executive
State Bank of India
07.2022 - Current
Sales Executive
Utkarsh Small Finance Bank
07.2017 - 08.2018
Post Graduation (M.Com.) -
Sam Higginbottom University of Agriculture, Technology, & Sciences
M.B.A. - Rural Development
University of Allahabad
Graduation (B.Com.) -
University of Allahabad
12th Standard -
Mary Lucas School & College
10th -
Mary Lucas School & College
Similar Profiles
Karthik PKarthik P
Manager at STATE BANK OF INDIAManager at STATE BANK OF INDIA
Vineeth Usha VijayakumarVineeth Usha Vijayakumar
Deputy Manager Advances (Credit) at State Bank of IndiaDeputy Manager Advances (Credit) at State Bank of India
Sahil MalhotraSahil Malhotra
Branch Manager at State Bank Of IndiaBranch Manager at State Bank Of India
RAMESHWARAN J RAMESHWARAN J null
CASH IN CHARGE at STATE BANK OF INDIACASH IN CHARGE at STATE BANK OF INDIA
VIVEK PATHAKVIVEK PATHAK
Retail Operations Head at Axis BankRetail Operations Head at Axis Bank